XENSES tickets with Transportation *Official Product*
Overview
Pack your swimsuit and get ready to have all your senses stimulated during this half day at Xenses Park. Take part in 15 different activities that challenge each of your senses in different ways. Enter the Way of Dwarfs and Giants to use your logic; visit the Xítrico Garden to awaken your senses of smell and taste. Spend five hours having fun by land, water, air, and underground. Your tour includes round-trip transport from Cancún, Riviera Maya and Playa del Carmen, entrance fees to the park, and use of amenities like locker rooms.
What's Included
- Priority Access: You can have your admission bracelets on the bus on the way to the park.
- WiFi on board
- Hotel Pick up & Drop off
- Air-conditioned vehicle
- Lockers, restrooms,
- Lunch All types of foods and snacks are excluded.
- Alcoholic beverages Soft drinks, water, juices and all types of beverages are excluded.
- Souvenirs (Available to purchase)
- Gratuities
- Photos (Available to purchase)
Meeting and Pickup
- We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes.-In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city.- Let us know if you are not in need of transport.- We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property.- The guides will be dressed in red t-shirts with our logo on the back for easy identification. The guides will say the tour name out loud.- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.- If at the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.- You must be 15 minutes early at the assigned location. The time shown on your ticket is not the time at which you will be picked up.- Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.- Starting Oct 1, enjoy more time at the park with return options at 2:00 p.m. or 3:40 p.m.
What To Expect
Set free your sensations at an incredible half day park that takes you through two paths of unique activities in more than 50 fantastic scenarios. Hearing, sight, smell, touch, taste and many others senses you are about to discover will show you that at Xenses, nothing is what it seems!
Attractions and Activities:
-Xensei, -Pinwheel, -Way of Dwarfs and Giants, -Xensatorium, a jurney using your senses -Underground Arteries Labrynth, -The Eden, -Xitric Garden, -The Heartbeat, -Twon-Picture This, -The Breather, -Slip, -Bird Flight, -The water slide, -The Mexican village facade a way of optical illusion.
Natural Xpá: Two lazy rivers and walk-through sauna.
-Riverlaxing, is a river in which you get a massage plus, the sight of the cave´ stalactites and the relax lighting as you move.
-Sludgerie, the mud bath
More: -"...The walk back from the end of the Xensatorium experience, you can pass by a bunch of cenotes and the way the light hit them is stunningly beautiful..."-
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Public transportation options are available nearby
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- Infants 0 to 4 years are Free of charge. Children mus be accompanied by an adult all the time.
- The Voucher schedule is informative. Tours and days of operation are subject to availability and changes.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- The name of the lead traveller on the voucher will redeem the purchase. Your safety comes first, so you can change the name on the ticket at any time by contacting [BRAND] Customer Service.
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- This tour/activity will have a maximum of 15 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the XENSES tickets with Transportation *Official Product*?
Cancellation Policy
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Activity code: C-6140P36
Traveler Photos
Reviews
Average 4.77 out of 5 stars based on 103 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Priority Access: You can have your admission bracelets on the bus on the way to the park.
- WiFi on board.
- Hotel Pick up & Drop off.
- Air-conditioned vehicle.
- lockers, restrooms,.
- Lunch. All types of foods and snacks are excluded.
- Alcoholic beverages. Soft drinks, water, juices and all types of beverages are excluded.
- souvenirs (Available to purchase).
- Gratuities.
- Photos (Available to purchase).
The minimum age to participate is 5..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the XENSES tickets with Transportation *Official Product* is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Public transportation options are available nearby
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for XENSES tickets with Transportation *Official Product* will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Priority Access: You can have your admission bracelets on the bus on the way to the park.
- WiFi on board
- Hotel Pick up & Drop off
- Air-conditioned vehicle
- Lockers, restrooms,
- LunchAll types of foods and snacks are excluded.
- Alcoholic beveragesSoft drinks, water, juices and all types of beverages are excluded.
- Souvenirs (Available to purchase)
- Gratuities
- Photos (Available to purchase)
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Public transportation options are available nearby
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- Infants 0 to 4 years are Free of charge. Children mus be accompanied by an adult all the time.
- The Voucher schedule is informative. Tours and days of operation are subject to availability and changes.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- The name of the lead traveller on the voucher will redeem the purchase. Your safety comes first, so you can change the name on the ticket at any time by contacting Viator Customer Service.
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- This tour/activity will have a maximum of 15 travelers
