Private Transfer – Cancún/Isla Mujeres Ferry/Puerto Morelos
Overview
Enjoy a private transfer to your hotel, Airbnb, or preferred destination in Cancún and nearby areas.
Available Services
Airport → Cancún Area (Excludes Costa Mujeres & Playa Mujeres)
Airport → Ferry Ultramar (Isla Mujeres)
Airport → Moon Palace / Royalton / Hilton Riviera
Airport → Puerto Morelos & Bahía Petempich
Cancún (Downtown or Hotel Zone) → Puerto Morelos
Cancún → Xcaret Xailing
✨ What Makes Us Different
100% private service
Perfect for solo travelers, couples, or groups up to 8 passengers
Personalized reception with a welcome sign
Direct transfer – no unnecessary stops
Flexible booking options
Guaranteed safety with GPS-equipped vehicles
More Than Just a Transfer
We provide peace of mind from the moment you arrive, with personalized attention and reliable service.
Book now and start your journey with confidence, knowing you’re in the best hands.
What's Included
- Private transportation
- Air-conditioned vehicle
- Airport/Departure Tax
- Gratuities
- If required, you have a free Supermarket stops over 15 minutes:. Over an hour is $25 USD per hour
- If required. Car seat or booster seat: $15 USD round‑trip, payable upon boarding.
Meeting and Pickup
✈️ Before Your Arrival Personalized Reception: Our staff will greet you at the designated terminal with a sign showing your name. If you prefer a group name, please let us know in advance.Communication: We recommend downloading WhatsApp or keeping your network active to ensure smooth contact.✈️ Arrivals Service is designed for groups arriving on the same flight.If your group arrives on up to 2 different flights, please send us all flight numbers in advance so we can organize the itinerary and meeting point at no extra cost.If this information is not provided on time, or if the flight number shared is incorrect, the service will be charged as new and must be paid in cash to the driver (subject to availability).Please notify us of any flight changes to avoid delays and extra costs.️ Safety & Comfort Your peace of mind is our priority: we want your experience to be comfortable and worry‑free.Private service ideal for women, solo travelers, and guests with pets.All our vans are equipped with GPS for safe and precise navigation.Additional Stops Inform us in advance if you require a stop at a supermarket or another location.One stop of up to 15 minutes is included at no cost (must be reserved in advance).After this time, an additional fee of $25 USD per hour will apply. Service must be booked by email or phone and is subject to availability.Pricing Policy Price is per van, not per person.If you have different departure times, an additional van must be reserved for each schedule.Please make sure to select the correct destination and product when booking. Otherwise, the difference will be charged or the reservation may not be accepted.⏰ Departures & Transfers Pickup time will be arranged with you after booking.A maximum waiting time of 10 minutes is allowed. After this, the service will be considered a “No Show.”Any modifications to the booking (time, destination, or service details) must be requested at least 12 hours in advance.
What To Expect
Private Transfer from Cancun Airport
Enjoy a safe, comfortable, and completely private trip from Cancun Airport to your destination: Cancun Area, Ultramar Ferry, Royalton, Moon Palace, Bahía Petempich, or Puerto Morelos.
Step by step of the service
1. Book your transfer: Select your correct destination when booking (The price is per vehicle, not per person).
2. Confirmation of your service: You will receive the confirmation with the details of your reservation.
If there is a difference in the rate by destination, it will be adjusted to the corresponding amount.
3. Airport reception or hotel/port pickup: Our team will wait for you in the terminal with a welcome banner with your name.
4. Start of transfer: You will get into a private van, equipped with GPS to ensure safety and accurate navigation. The service is direct, without stops at other hotels.
You will travel in complete privacy: you will never share the van with other passengers.
Notes:
A maximum waiting time of 10 minutes is allowed for transfers and departures, based on the schedule previously confirmed with the client. After this time, it is considered a "No Show."
For hotel to ferry transfers, we will coordinate the pickup time with you in advance.
✨ Benefits of our service
- Guaranteed privacy: 100% private transfers.
Personalized reception at the airport.
- Safety on the route with units equipped with GPS.
- Price per vehicle: ideal for groups, families, or couples.
- Fast and direct transfer, without intermediate stops.
Personalized attention and maximum comfort.
Book now and secure your private transfer.
Start your journey with tranquility, safety, and comfort.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private Transfer – Cancún/Isla Mujeres Ferry/Puerto Morelos?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-228215P6
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 14 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- Air-conditioned vehicle.
- Airport/Departure Tax.
- Gratuities.
- If required, you have a free Supermarket stops over 15 minutes:. Over an hour is $25 USD per hour.
- If required. Car seat or booster seat: $15 USD round‑trip, payable upon boarding.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Transfer – Cancún/Isla Mujeres Ferry/Puerto Morelos is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Transfer – Cancún/Isla Mujeres Ferry/Puerto Morelos will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation
- Air-conditioned vehicle
- Airport/Departure Tax
- Gratuities
- If required, you have a free Supermarket stops over 15 minutes:. Over an hour is $25 USD per hour
- If required. Car seat or booster seat: $15 USD round‑trip, payable upon boarding.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
