Tulum and Cenote Experience
Overview
Emotions, adventure and learning! Take this tour to appreciate two important sites for the Mayan culture: Tulum and Cenote.
The ancient architecture and knowledge of the Mayas are alive in Tulum, an old city built at the seashore. We’ll visit its important vestiges such as El Castillo, the most representative place of the archaeological site.
And finally, we’ll visit a marvelous Cenote , a natural pit with crystalline water. You can explore and swim there to have a relaxation time.
What's Included
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Lunch
- Tips and souvenirs
- Government tax at Tulum archeological site
Meeting and Pickup
The time in your ticket is not your pick up from the hotel, just an estimated time. We will confirm 1 or 2 days before your activity start via text message, whatsapp or email.
What To Expect
Book Online
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Tulum Archaeological Site
1 hour Admission Ticket Included
Casa del Cenote
1 hour 30 minutes Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 30 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Tulum and Cenote Experience?
Cancellation Policy
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Activity code: C-128250P21
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Bottled water.
- Use of Snorkelling equipment.
- Air-conditioned vehicle.
- Lunch.
- Tips and souvenirs.
- Government tax at Tulum archeological site.
The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Tulum and Cenote Experience is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tulum and Cenote Experience will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Lunch
- Tips and souvenirs
- Government tax at Tulum archeological site
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 30 travelers
