Xenses Park Tour with Transportation from Cancun
Overview
Discover Xenses Park, a half-day adventure featuring over 15 unique activities designed to challenge your senses through land, air, and water. Explore the Xensatorio, walk the Path of Dwarfs and Giants, navigate the Labyrinth of Underground Arteries, and discover the lush El Edén and colorful Xitric Garden.
Challenge gravity in the Town, soar like a bird on a zipline, slide into refreshing waters, and float through the salt river. Get playful in the mud river and cool off beneath a rainfall waterfall, while visual games and optical illusions put your perception to the test.
Xenses combines adventure, nature, and interactive experiences for a fun and unforgettable Riviera Maya experience.
What's Included
- Transportation round trip from your hotel
- Use of locker, toilets and showers, ATM
- Pinwheel, the first point where the magic begins
- Xensatorium: People, slide, bird flight, Lodorama and more.
- Incredible moments in visual games, optical illusions and fantastic scenes
- Souvenirs and photos (available to purchase)
- Food and drinks
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:Cancún Meeting Point: Marina Puerto Cancún (mall)Puerto Morelos Meeting Point: Hacienda MorelosPlaya Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum.The pickup time is set according to your location and start at 06:40 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
What To Expect
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Xenses Park by Xcaret
5 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- If your hotel is not listed we will provide you a meeting point (contact us for more information)
- If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green [BRAND] purchase receipt.
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- This tour/activity will have a maximum of 45 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Xenses Park Tour with Transportation from Cancun?
Cancellation Policy
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Activity code: C-114068P33
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Transportation round trip from your hotel.
- Use of locker, toilets and showers, ATM.
- Pinwheel, the first point where the magic begins.
- Xensatorium: People, slide, bird flight, Lodorama and more.
- Incredible moments in visual games, optical illusions and fantastic scenes.
- Souvenirs and photos (available to purchase).
- Food and drinks.
The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xenses Park Tour with Transportation from Cancun is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xenses Park Tour with Transportation from Cancun will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Transportation round trip from your hotel
- Use of locker, toilets and showers, ATM
- Pinwheel, the first point where the magic begins
- Xensatorium: People, slide, bird flight, Lodorama and more.
- Incredible moments in visual games, optical illusions and fantastic scenes
- Souvenirs and photos (available to purchase)
- Food and drinks
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- If your hotel is not listed we will provide you a meeting point (contact us for more information)
- If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- This tour/activity will have a maximum of 45 travelers
