Raccoon Mountain Caverns: Crystal Palace Walking Tours
Overview
The Crystal Palace Tour is a 45-55 minute guided walking tour through the first 1/4 mile of the cave. This section of the cave has been modified to include lights, pathways, steps, and handrails. Education is the focus of our tours and your guide will explain how caves form, provide a history of the cave, and point out a wide variety of formations such as stalactites, stalagmites, soda straws, and much more, including rare shield and helictite formations! Guests also have a chance to view cave wildlife including bats and salamanders, as well as ancient fossils. Photography is welcomed, however you must keep up with the group.
As a reminder our cave is not wheelchair or child stroller accessible.
What's Included
- Admission fee
- Travelers will be placed into the next operating tour based upon arrival time and availability/space
Meeting Location
319 West Hills Drive
Chattanooga, TN 37419, USA
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
The Crystal Palace Tour is a guided walking tour through the first 1/4 mile of the cave. This section of the cave has been modified to include lights, pathways, steps, and handrails. Education is the focus of our tours and your guide will explain how caves form, provide a history of the cave, and point out a wide variety of formations such as stalactites, stalagmites, soda straws, and much more, including rare shield and helictite formations! Guests also have a chance to view cave wildlife including bats and salamanders, as well as ancient fossils. Photography is welcome, however you must keep up with the group. Currently, we are unable to allow children 3 years of age or younger on tours. All children must be able to walk the tour themselves, they cannot be carried.
As a reminder our cave is not wheelchair or child stroller accessible.
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 12 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Raccoon Mountain Caverns: Crystal Palace Walking Tours?
Cancellation Policy
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Activity code: C-134152P2
Traveler Photos
Reviews
Average 4.91 out of 5 stars based on 76 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Admission fee.
- Travelers will be placed into the next operating tour based upon arrival time and availability/space.
The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Raccoon Mountain Caverns: Crystal Palace Walking Tours is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Raccoon Mountain Caverns: Crystal Palace Walking Tours will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Admission fee
- Travelers will be placed into the next operating tour based upon arrival time and availability/space
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 12 travelers
