New Orleans Steamboat Natchez Jazz Cruise

There are bars on all three decks of the NATCHEZ. The minimum age for consuming alcoholic beverages in Louisiana is 21. Alcoholic beverages include beer, a wine list, and specialty drinks. The State allows the purchase and consumption of alcoholic beverages for those 21 years and older. The Server can require identification to validate the age of any guest.

The acceptable forms of identification (and they must contain a photo and the holder’s birthdate) are the United States Military or Federal Identification Card, OR the United States Driver’s License (Louisiana or any of the states and territories), OR the International Passport or Visa.

The Steamboat NATCHEZ allows animals to cruise with their owners as long as they are Service Animals as defined by the ADA (Americans with Disabilities Act). Advance notice is requested if you plan to board with a service animal, so please call the number on your voucher.

There is a gift shop on board both riverboats.

As the Natchez has a small galley (kitchen), we are unable to prepare cakes for celebrations such as birthday, anniversaries, etc. But you can bring a cake with you to be served, we simply ask that you mention it in your reservation so staff can be of assistance. For those celebrations, we will do a reserved table with appropriate signage if you also put those notes in your reservation. Please contact [email protected] for more information.

We recommend river sightseeing aboard the Steamboat NATCHEZ and the Riverboat CITY of NEW ORLEANS. Call us with any questions before finalizing your plans if you have questions on access or personal equipment. The comfort, security, and enjoyment of our guests are of utmost importance. Access to the top & bottom decks is by stairs only. If you need assistance with disability concerns you may contact our Complaint Resolution Officer.

We always begin boarding at least one-half hour before departure time, and sail very closely “on time”. It is best to arrive 30 minutes before departure or sooner.

View our Schools and Scouts page or download the following .pdf files for more information: Steamboat Specs or Steamboat Guide. Documents must be viewed with Acrobat Reader. Additional information can also be found on our History page.

No. This is a Non-Smoking Vessel, both indoors and on the outer decks.

We depart from Toulouse St, New Orleans

Service animals are allowed on the boat.

If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

The minimum age to participate is 2..

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Accessibility information for the New Orleans Steamboat Natchez Jazz Cruise is as follows:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for New Orleans Steamboat Natchez Jazz Cruise will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.