cool shore excursions^®

Haunted Orlando: Downtown Ghost Hunt Escape Game

4 Reviews | Orlando, USA

45 to 75 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

You are the Gatekeeper between the living and the dead, and you left the gate open. Souls have escaped into downtown Orlando. Hunt them down before they cause real trouble. This self-guided ghost hunt takes you through the city's most haunted streets and tunnels beneath historic hotels.

Solve 12 puzzles at Orlando's darkest landmarks. Decode leet-speak at a funeral home. Crack a colour code at a secret society's headquarters. Outsmart poltergeists in a Prohibition bar.

Download the Questo app, activate with your booking code, and start at Lake Eola. No guide needed, just your phone, clues and a map in the app. Play as a couple or team of up to 3. Best after dark.

Discover where a killer's ghost still roams a courthouse, why Orlando's most haunted corner sits on a Seminole burial ground, and how the city got its name from a soldier who may never have existed.

About 60 minutes, 12 stops, 3 km around downtown Orlando. Available every day. The real Orlando beyond the theme parks.

What's Included

A dark comedy storyline with a Gatekeeper twist
Freedom to pause anytime, explore Lake Eola, or grab a drink
Real ghost stories and dark history at every stop
Full access to the Gatekeeper ghost hunt on the Questo app
12 puzzle challenges across downtown Orlando's most haunted sites
Play as a couple or team (up to 3 per device) or solo
Clues and a map in the app to guide you between stops

Live tour guide (self-guided via the app)

See 4 more See 3 more

Meeting Location

Meeting point

566 East Robinson Street
Orlando, FL 32803, USA

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Orlando
FL 32801, USA

You will finish at Orlando Reeves Marker.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

566 E Robinson St

You will begin at the Chinese Pagoda. Here you will be given your first clue to solve the challenge that awaits you, which will unlock the next part of the story and give you the directions to the next stop.

5 minutes Admission Ticket Free

Muse of Discovery

You will be given a new clue to solve the challenge that awaits you at Muse of Discovery statue. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Orange County Regional History Center

You will be given a new clue to solve the challenge that awaits you at Orlando History Museum. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Wall Street Plaza

You will be given a new clue to solve the challenge that awaits you at Wall Street Plaza. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Historic Angebilt Hotel

You will be given a new clue to solve the challenge that awaits you at Angebilt Hotel. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Kress Building

You will be given a new clue to solve the challenge that awaits you at Kress Building. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

110 W Church St

You will be given a new clue to solve the challenge that awaits you at Hamburger Mary's. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Church Street Station

You will be given a new clue to solve the challenge that awaits you at Ceviche - Church Street Station. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

13 W Pine St

You will be given a new clue to solve the challenge that awaits you at Elijah Hand Building. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Rogers Building (Florida)

You will be given a new clue to solve the challenge that awaits you at Rogers Building. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Lake Eola Park

You will be given a new clue to solve the challenge that awaits you at Lake Eola Park. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

32801

You will finish at Orlando Reeves Marker. Here is where both the story and the city exploration games end.

5 minutes Admission Ticket Free

Show 11 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Haunted Orlando: Downtown Ghost Hunt Escape Game?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107194P211

Traveler Photos

Reviews

3.00

4 reviews

Average 3.00 out of 5 stars based on 4 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor

5 stars

1

4 stars

1

3 stars

0

2 stars

1

1 star

1

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The answers provided below were previously given in response to questions from Cool Shore Excursions customers.

Q: What is the cancellation policy for the Haunted Orlando: Downtown Ghost Hunt Escape Game?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (EST).

Apr 2025

Q: What's included in the price?

A:

The following is included:

A dark comedy storyline with a Gatekeeper twist.
Freedom to pause anytime, explore Lake Eola, or grab a drink.
Real ghost stories and dark history at every stop.
Full access to the Gatekeeper ghost hunt on the Questo app.
12 puzzle challenges across downtown Orlando's most haunted sites.
Play as a couple or team (up to 3 per device) or solo.
Clues and a map in the app to guide you between stops.

The following is NOT included:

Live tour guide (self-guided via the app).

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Haunted Orlando: Downtown Ghost Hunt Escape Game is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Haunted Orlando: Downtown Ghost Hunt Escape Game will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

Cool Rewards

Cool Rewards is a loyalty program operated by Cool Shore Excursions. Rewards may be earned by any eligible person holding a Cool Shore Excursions account, subject to the Cool Shore Excursions customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

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Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

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Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard Cool Shore Excursions customer Terms of Use.
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Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, Cool Shore Excursions will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, Cool Shore Excursions will confirm this before authorizing a refund.

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No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
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Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

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Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.