Cenotes Casa Tortuga
Overview
This tour is ideal for travelers who want to do a variety of activities in one day, starting with the pick up at the hotel/established departure point, then you will visit Casa Tortuga, a place of refreshing cenotes, here you will have 1 hour and 30 minutes of explanation from the guide about what there is to see and what makes this place so wonderful, you will be given 2 hours to bathe in the different open and closed cenotes that there are, once ready, you will continue making a 30 minute stop in the wonderful and very popular letters of TULUM, here you can take a photo and take home the memory of this popular sculpture. At lunch you can enjoy the regional dish. And finally we will make a 1 hour stop in Playa del Carmen, either to go to the beach, do shopping or walk on the villa and finally we will return to the hotel
What's Included
- Lunch Regional food
- Use of Snorkelling equipment
- Carbonated beverages Soda/Pop
Meeting and Pickup
Not all hotels offer pick-up, it is important to verify when making the reservation, if you are in an Airbnb or others, a hotel or starting point will be established as a reference.
Calle 12 Norte
esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
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Cenotes Casa Tortuga Tulum
3 hours Admission Ticket Included
Tulum
30 minutes Admission Ticket Free
Playa del Carmen
1 hour Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 15 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Cenotes Casa Tortuga?
Cancellation Policy
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Activity code: C-193174P47
Traveler Photos
Reviews
Average 3.50 out of 5 stars based on 2 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch. Regional food.
- Use of Snorkelling equipment.
- Carbonated beverages. Soda/Pop.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Cenotes Casa Tortuga is as follows:
- Wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cenotes Casa Tortuga will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchRegional food
- Use of Snorkelling equipment
- Carbonated beveragesSoda/Pop
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 15 travelers
