Rio Secreto Underground River Tour with Hotel Pick Up
Overview
Discover Río Secreto, a mysterious and enigmatic place with an incredible geological spectacle created over time. Go through trails and channels under the ground and dive into a magical underground world in the center of a beautiful nature reserve.
What's Included
- Bottled water
- Use of lockers and dressing rooms
- Round transportation from your hotel in an air-conditioned vehicle.
- Thermal suit, shoes and protective equipment
- Park entrance and guided underground tour.
- Gratuities
Meeting and Pickup
Depending your hotel location the time may change, we will contact you by email to confirm the exact pick up time and location. We do pick up major hotels in Cancun & the Riviera Maya area. If your hotel is not serve by our route, the pick up we will be set from the closest pick up point.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Rio Secreto
4 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Travelers should have at least a moderate level of physical fitness
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Rio Secreto Underground River Tour with Hotel Pick Up?
Cancellation Policy
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Activity code: C-23698P150
Traveler Photos
Reviews
Average 4.00 out of 5 stars based on 16 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Bottled water.
- Use of lockers and dressing rooms.
- Round transportation from your hotel in an air-conditioned vehicle.
- Thermal suit, shoes and protective equipment.
- Park entrance and guided underground tour.
- Gratuities.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Rio Secreto Underground River Tour with Hotel Pick Up is as follows:
- Not recommended for travelers with spinal injuries
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Rio Secreto Underground River Tour with Hotel Pick Up will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled water
- Use of lockers and dressing rooms
- Round transportation from your hotel in an air-conditioned vehicle.
- Thermal suit, shoes and protective equipment
- Park entrance and guided underground tour.
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Travelers should have at least a moderate level of physical fitness
