Xenotes (Riviera Maya)
Overview
Exclusive service for IGOFLY customers!
It also includes a picnic; with julienne-style soup, cold meat bar and premium cheeses, a variety of rustic breads and dressings to prepare your own food, accompanied by salads, water, wine, and beer.
You will have complete equipment of; life jacket, visor, rappelling equipment, kayak and tire.
Use of toilets, dressing rooms and towel.
What's Included
- Tea and coffee Chocolate shampoo.
- Snacks Fruit of the season at the exit of the first cenote.
- Carbonated beverages Soda/Pop
- Bottled water
- Use of Snorkelling equipment
- Use of toilets, dressing rooms and towel.
- Alcoholic beverages Alcoholic Beverages
- Gratuities
Meeting and Pickup
Important note: Transportation is included at certain departure points, there may be additional charges depending on the number of passengers, place of origin or not showing up on time at the stipulated time.Transportation schedule from 7 to 9 in the morning.
What To Expect
Visit the different types of cenotes that exist in the world.
Descent with assisted rappelling in Lu "um, a cave cenote.
Tiro-lesas and high jumps in K "aak, an open cenote, in link, an ancient cenorte.
Kayak tour in Ha, a semi-open cenote.
Water exploration swim in Ha, a semi-open cenote.
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Activities for over 6 years
- For the shooting-lese activity, a minimum height of 1 meter 40 centimeters is required
- Minimum weight 40 kilograms
- Use of a mandatory vest during all the aquatic activity
- Average temperature is 24 to 26 degrees C.
- Having water shoes and a change of clothes
- Omitting the use of makeup, perfumes or repellents with chemicals that may affect the cenote ecosystem
- You must take a shower before entering each cenote
- Avoid leaving marked or established roads to prevent any incident with fauna or flora
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 15 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Xenotes (Riviera Maya)?
Cancellation Policy
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Activity code: C-246225P23
Traveler Photos
Reviews
Average 2.75 out of 5 stars based on 4 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Tea and coffee. Chocolate shampoo.
- Snacks. Fruit of the season at the exit of the first cenote.
- Carbonated beverages. Soda/Pop.
- Bottled water.
- Use of Snorkelling equipment.
- Use of toilets, dressing rooms and towel.
- Alcoholic beverages. Alcoholic Beverages.
- Gratuities.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 6. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xenotes (Riviera Maya) is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Activities for over 6 years
- For the shooting-lese activity, a minimum height of 1 meter 40 centimeters is required
- Minimum weight 40 kilograms
- Use of a mandatory vest during all the aquatic activity
- Average temperature is 24 to 26 degrees C.
- Having water shoes and a change of clothes
- Omitting the use of makeup, perfumes or repellents with chemicals that may affect the cenote ecosystem
- You must take a shower before entering each cenote
- Avoid leaving marked or established roads to prevent any incident with fauna or flora
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xenotes (Riviera Maya) will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Tea and coffeeChocolate shampoo.
- SnacksFruit of the season at the exit of the first cenote.
- Carbonated beveragesSoda/Pop
- Bottled water
- Use of Snorkelling equipment
- Use of toilets, dressing rooms and towel.
- Alcoholic beveragesAlcoholic Beverages
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Activities for over 6 years
- For the shooting-lese activity, a minimum height of 1 meter 40 centimeters is required
- Minimum weight 40 kilograms
- Use of a mandatory vest during all the aquatic activity
- Average temperature is 24 to 26 degrees C.
- Having water shoes and a change of clothes
- Omitting the use of makeup, perfumes or repellents with chemicals that may affect the cenote ecosystem
- You must take a shower before entering each cenote
- Avoid leaving marked or established roads to prevent any incident with fauna or flora
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 15 travelers
