cool shore excursions^®

Porto: Douro River Cruise in a small Group With Port Wine

841 Reviews |

Recommended by 94% of reviewers

|

Badge of Excellence | Porto, Portugal

2 hours (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

- Enjoy a relaxing sailing cruise on the Douro River, with stunning views of Porto and Vila Nova de Gaia
- Travel on a recent and spacious sailboat, designed for comfort and safety
- Benefit from a small-group experience, with fewer guests on board for a personal atmosphere
- Sip a complimentary glass of Port wine as you admire the city’s historic bridges, Ribeira and the port wine cellars
- Choose between a daytime departure to see every detail of the city, or a magical sunset sailing with golden light over Porto
- Learn fun facts and local stories from your experienced crew while you relax, take photos or simply enjoy the moment
- Perfect for couples, families and friends looking for a unique way to discover Porto from the water

Over two hours, you will have the opportunity to pass by several monuments and landmarks of both cities, aboard one of our 15-meter sailboats or catamarans (with capacity for 12 or 18 people).

What's Included

Boat Tour
Wi-fi
Glass of Port Wine

Snacks

Meeting Location

Meeting point

R. da Praia 430
4400-554 Vila Nova de Gaia, Portugal

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Douro River

During the tour, you will have the opportunity to visit the most emblematic areas of both cities, from the sea.Some of the iconic elements you will view are the Wine Caves, the Ouro Street, Clerics Church, the Rabelo Boats (used to carry the wine barrels from the north of the river) and also the Douro Estuary, a protected area with a lot of wildlife.

1 minute Admission Ticket Free

Douro Marina

Douro Marina opened to public in February 2012. Altogether, the work corresponded to an investment of 8.5 million euros, 2.5 million of which were allocated to floating equipment. The dock has the capacity to accommodate 300 vessels, up to 20 meters. The port has an area for boat repair and maintenance, shops, restaurants and some companies related to water sports.

1 minute Admission Ticket Free

Centro Interpretativo do Patrimonio da Afurada

Afurada is situated on the edge of the river Douro, almost next to the mouth and has an area of 6.500 inhabitants. Its first inhabitants were dedicated to fishing, being the same the almost and only economic activity.

1 minute Admission Ticket Free

Ponte da Arrabida

The Arrábida Bridge is an arch bridge over the Douro River that connects Porto to Vila Nova de Gaia. Since the 1930s, it was necessary to create alternative connections to the old bridges (D. Maria Pia and Luís I bridges) in order to respond to the increasing flow of traffic. At the time of its construction in 1963, the bridge had the largest reinforced concrete arch of any bridge in the world. The Arrábida bridge was the second bridge between Porto and V. N. Gaia to be built for road traffic, being one of six bridges in the city of Porto. They are, in order of construction - Luís I Bridge, the Arrábida Bridge itself, the São João Bridge, the Freixo Bridge, and the Infante Bridge. On 22nd June 1963, the Arrábida Bridge was finally inaugurated, during the mandate of Nuno Pinheiro Torres, with four lifts so that pedestrians could overcome the distance of seventy meters from the river to the board, making pedestrian crossing much easier. In the mid-1990s, the lifts stopped working.

1 minute Admission Ticket Free

Museu do Carro Electrico

Founded in 1992, with the aim of preserving and displaying a large collection of electric cars and other vehicles, with great historical and heritage value, the Tram Museum provides visitors the possibility of getting to know up close the history and development of public transport on rails in the city of Porto. It is located in a building where the Massarelos Thermoelectric Plant used to operate, which was built in 1915 to produce energy for the electric vehicles that circulated in the city. Entering the tram is like plunging into the past. Its interior remains faithful to the design of the early 20th century, where wood and iron reign supreme. The backs of the seats have a peculiar characteristic: they move, allowing the passenger to choose which way to turn during the journey. When visiting Porto, be sure to board Line 1 and be amazed by the wonderful scenery of this unforgettable route.

1 minute Admission Ticket Free

Igreja da Confraria das Almas do Corpo Santo de Massarelos

It was built in 1776 and is divided in three parts, by pilasters: in the central part, a gate with a broken pediment, with a niche in which we can see the image of the patron saint, S. Pedro Gonçalves Telmo, and two columns topped with Corinthian capitals. At the top, two side windows and a circular window. At the sides, the bell towers are topped with ornaments on each side and topped by an iron cross. There is a clock between the bell towers and the cupola. The facade is covered with tiles.

1 minute Admission Ticket Free

Alfandega Porto Congress Centre (pass by)

Built in the second half of the 19th century, the New Customs building was designed by the French architect Jean Colson, following the strong mercantile dynamism that then characterized Oporto, centered on the banks of the Douro. The New Customs Building is then inaugurated, with a notorious contrast with the architecture of the old 15th century buildings, characteristic of Ribeira. Composed of a central body and two symmetrical side bodies, Colson essentially used iron in its construction, but with the particularity of adding other materials such as stone, small bricks and wood. However, as construction progressed, modifications and various types of structure were introduced: ashlar pillars and stone vaults on the ground floors, iron columns and vaults on the intermediate floors to metal and wooden structures. In the central body, the top floor is topped by a unique Riga oak roof. It is one of the largest and most awarded Congress Centre in the country

Passeio das Virtudes

The Virtudes Municipal Park is located in what used to be the “Companhia Hortícola Portuense”. Designed by José Marques Loureiro (1830-1898), it was bought in 1965 by Porto City Hall and renovated in 1998. One of the peculiarities of this garden is that it is vertical, in other words, it develops in terraces down the slope, so that almost everywhere you have a unique view of the Alfândega, the Douro River, and Vila Nova de Gaia. O Palácio de Cristal, da autoria do arquitecto inglês Thomas Dillen Jones, foi construído em granito, ferro e vidro, tendo o Crystal Palace londrino por modelo. Instalados no centro do Porto, estes jardins foram projetados pelo berlinense Emil David (1839-1873), no âmbito da construção do próprio edifício do Palácio de Cristal.

1 minute Admission Ticket Free

Torre dos Clerigos

Designed by the Italian architect Nicolau Nasoni, the Clérigos Tower is more than 75 meters long and was completed in 1763. Initially its function was to be a bell tower, but over the years it has also been used as an orientation point for boats, as well as a strategic point for military battles. The visit to Clérigos Tower includes a walk of 225 steps to the top where you can enjoy a panoramic view of the city of Porto and Gaia.

1 minute Admission Ticket Free

Cais De Gaia

Vila Nova de Gaia waterfront has been an important shipyard and trading post since the 18th century. The Gaia Quay is famous for Port Wine, since it was here, for centuries, that the river port was located, from where various goods were exported and imported. The Rabelo boats would anchor here, and the barrels of wine would be unloaded to be aged in the cellars of the more than 50 wine companies in Gaia, where the already formed wine would be bottled and ready to be exported. Due to a major refurbishment, that ended in 2003, and made this quay even more attractive for leisure and tourism, this space won the 'Tourism Award - Enhancement of Public Space'. This is the area where all the Port Wine cellars are located. Most of them offer guided tours where they explain how the wine is made, stored and distributed, and teach how to distinguish different types of port wine through a tasting. There are about 30 different cellars.

1 minute Admission Ticket Free

Barcos rabelos

Rabelo boats are typical from Douro River. For decades they transported the famous Port Wine between the remote wine region and the cellars in Vila Nova de Gaia. Since there were no roads or railways, the producing farms had only the river as a means of transporting the barrels. At that time no dams had been built, so the Douro River was very treacherous, with fast currents that became more dangerous in the narrows and gorges. The task of sailing thus required experienced sailors who could bring the precious nectar to a safe port. With the completion of the railway line, it is believed that the last voyage of these vessels for the transportation of Port Wine took place in 1964.

15 minutes Admission Ticket Free

Praca Da Ribeira

The Ribeira is one of the oldest, most popular and typical places in the city. It is part of the Historical Center of Porto, which is a UNESCO World Heritage Site of medieval origin. It has always been an area of much commerce and movement of people, due to the proximity of the river. In this part of the city lived one of the most striking and charismatic personalities of the city, the Ribeira’s Duque, who became known for having saved several people from drowning. For this achievement, after his death a tribute was paid to him. The square next to the pillar of Luís I Bridge is named after him and has a memorial stone.

1 minute Admission Ticket Free

Jardim Do Morro

Situated by the upper deck of Luís I bridge, next to Serra do Pilar, Morro Garden presents an abundant green area, a children's playground and an open-air auditorium, frequently hosting shows. It also has a belvedere with panoramic views over the city of Porto and the Douro River.

1 minute Admission Ticket Free

Miradouro Serra Do Pilar

The Serra do Pilar Monastery is an austere 17th century church that has been listed as a UNESCO World Heritage Site since 1996. The church, classified as a National Monument, stands out for its circular floor plan, covered by an imposing hemispherical vault, surrounded by a balcony and crowned by a lantern. Inside, the gilded and white carved woodwork stands out. It preserves a beautiful cloister, also classified as a National Monument, with a circular vault with a central rib supported by 36 Ionic columns. This Mannerist monastery is a unique example in Portugal, as the church and cloister are circular in plan, a model that comes from civil architecture. Its geographical location was crucial in 1809 during the invasions by Napoleonic troops and in 1832-33 as a military base during the liberal struggles. Elevated to fortress status, it has since been converted into an artillery barracks.

1 minute Admission Ticket Free

Luis I Bridge

Luís I bridge is the main connection between Porto and the neighbouring city of Vila Nova de Gaia. Made of metal, the bridge measures approximately 395 meters long and 8 meters wide, and is divided into two decks connecting both the upper and lower parts of the city. The man responsible for its construction is Théophile Seyrig, who built it on the orders of King Louis I, after whom it is named. Seyrig had already worked with Gustave Eiffel on the D. Maria Pia bridge and followed the architectural style of his master. Completed in 1888, the Luís I bridge is still today one of the most emblematic points of the city of Porto.

1 minute Admission Ticket Free

Reserva Natural Estuario do Douro

With 66.35 hectares, the Local Nature Reserve of the Douro Estuary is on the south bank of the river mouth, near the fishing village of Afurada and includes Cabedelo and São Paio Bay. Among the natural values it protects, the highlight goes to the birds that live here or pass through here and that can easily be observed, as it is located in the migratory corridor known as the “East Atlantic Route”. The visit can be made freely through the suspended walkway.

1 minute Admission Ticket Free

Jardim do Passeio Alegre

The Passeio Alegre Garden was designed in the late 19th century and is classified as a Public Interest Property. It was designed by the architect Émile David, who is also the architect of the Crystal Palace Gardens. It is a space rich in flora, and many of the trees here are centuries old. Visitors can enjoy the shade and admire the place where the waters of the Douro River merge with those of the Atlantic Ocean. You can find a granite fountain, designed by the architect Nicolau Nasoni, the author of Torre dos Clerigos. Known as the "turtle fountain", it was built in the 18th century to adorn the gardens of Quinta da Prelada, and only in the 20th century was it transferred to the Passeio Alegre Garden. The two obelisks, which mark one of the entrances to the garden, were also designed by Nasoni. Don't miss the bandstand, which is occasionally used as a stage for various concerts, and the public toilets, built in 1910.

1 minute Admission Ticket Free

Show 16 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Suitable for all physical fitness levels

Infants and small children can ride in a pram or stroller
The distribution of clients on the boats is done in random order, and no preference can be specified at the time of booking. We will not split groups.
This tour/activity will have a maximum of 18 travelers

Frequently Asked Questions (9)

Q: Will I get seasick on Porto: Douro River Cruise in a small Group With Port Wine?

A: If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy. Read more Feb 2023

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107160P1

Traveler Photos

Reviews

4.79

841 reviews

Average 4.79 out of 5 stars based on 840 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor

5 stars

744

4 stars

49

3 stars

26

2 stars

11

1 star

10

Similar Tours & Activities

Private Tour: Aveiro and Coimbra with Lunch and Boat Cruise

5.0 (2)

Private Tour: Aveiro and Coimbra with Lunch and Boat Cruise

Embark on a private journey to uncover the enchanting cities of Coimbra and Aveiro with an expert guide. Begin in Coimbra, a former Portuguese capital...

8 hours Hotel pickup offered Free Cancellation

5.0 (2)

from
$218

Douro Valley-Small Group-Boat-Lunch-2 Wineries-Offer Wine Bottle

4.9 (1,071)

Douro Valley-Small Group-Boat-Lunch-2 Wineries-Offer Wine Bottle

All visits and tastings are of above average quality, and we will show you the most stunning viewpoints, where the guide will help you take...

9 hours Free Cancellation

4.9 (1,071)

from
$194

Bairrada Private Tour (Luso & Curia Villages) with Wine Tasting

5.0 (6)

Bairrada Private Tour (Luso & Curia Villages) with Wine Tasting

Private Wine Tour in Bairrada Region with Wineries and Wine Tasting. An amazing region in the north of Portugal, known for its excellent sparkling wine...

9 hours Hotel pickup offered Free Cancellation

5.0 (6)

from
$142

From Porto: Douro Valley Premium Small Group Tour & Private Boat

5.0 (13)

From Porto: Douro Valley Premium Small Group Tour & Private Boat

Small group – Max 8 people – mini van! HIGHLIGHTS: Premium wine Tastings at a Boutique Winery Private River Cruise with snacks and drinks Amazing...

9 hours Hotel pickup offered Free Cancellation

5.0 (13)

from
$158

Private Tour: Aveiro and Coimbra with Lunch and Boat Cruise

Embark on a private journey to uncover the enchanting cities of Coimbra and Aveiro with an expert guide. Begin in Coimbra, a former Portuguese capital …More

5.0 (2)

Private Tour: Aveiro and Coimbra with Lunch and Boat Cruise

5.0 (2)

Embark on a private journey to uncover the enchanting cities of Coimbra and Aveiro with an expert guide. Begin in Coimbra, a former Portuguese capital...

8 hours Hotel pickup offered Free Cancellation

5.0 (2)

from
$218

Douro Valley-Small Group-Boat-Lunch-2 Wineries-Offer Wine Bottle

All visits and tastings are of above average quality, and we will show you the most stunning viewpoints, where the guide will help you take …More

4.9 (1,071)

Douro Valley-Small Group-Boat-Lunch-2 Wineries-Offer Wine Bottle

4.9 (1,071)

All visits and tastings are of above average quality, and we will show you the most stunning viewpoints, where the guide will help you take...

9 hours Free Cancellation

4.9 (1,071)

from
$194

Bairrada Private Tour (Luso & Curia Villages) with Wine Tasting

Private Wine Tour in Bairrada Region with Wineries and Wine Tasting. An amazing region in the north of Portugal, known for its excellent sparkling wine …More

5.0 (6)

Bairrada Private Tour (Luso & Curia Villages) with Wine Tasting

5.0 (6)

Private Wine Tour in Bairrada Region with Wineries and Wine Tasting. An amazing region in the north of Portugal, known for its excellent sparkling wine...

9 hours Hotel pickup offered Free Cancellation

5.0 (6)

from
$142

From Porto: Douro Valley Premium Small Group Tour & Private Boat

Small group – Max 8 people – mini van! HIGHLIGHTS: Premium wine Tastings at a Boutique Winery Private River Cruise with snacks and drinks Amazing …More

5.0 (13)

From Porto: Douro Valley Premium Small Group Tour & Private Boat

5.0 (13)

Small group – Max 8 people – mini van! HIGHLIGHTS: Premium wine Tastings at a Boutique Winery Private River Cruise with snacks and drinks Amazing...

9 hours Hotel pickup offered Free Cancellation

5.0 (13)

from
$158

Travelers Who Bought This Tour Also Bought

Porto Walking Tour - The Perfect Introduction to the City

4.9 (895)

Porto Walking Tour - The Perfect Introduction to the City

With this ticket you have access to our incredible free walking tour. This not an ordinary tour. From Fonte dos Leões, in front of Porto's...

2 hours 30 minutes Free Cancellation

4.9 (895)

from
$1

3 Hour Porto Highlights on a Electric Bike Guided Tour

4.9 (2,899)

3 Hour Porto Highlights on a Electric Bike Guided Tour

The Bestseller experience on an Electric Bike! All bikes in this tour are powered by an electric motor, you will be able to stroll with...

3 hours Free Cancellation

4.9 (2,899)

from
$34

Port : Cockburn's Port Lodge Tour & Main Room Wine Tasting

4.9 (504)

Port : Cockburn's Port Lodge Tour & Main Room Wine Tasting

Cockburn's large aging warehouse is the most extensive in the entire historic center of Vila Nova de Gaia, housing 6,518 Port Hulls that age under...

60 to 80 minutes Free Cancellation

4.9 (504)

from
$30

Porto: Luxury Yacht Cruise – 7 Bridges with Wine Tasting & Snacks

5.0 (1,091)

Porto: Luxury Yacht Cruise – 7 Bridges with Wine Tasting & Snacks

Discover Porto from the best perspective — the Douro River. Step aboard a luxury yacht and enjoy a relaxing 2-hour cruise through the heart of...

2 hours Free Cancellation

5.0 (1,091)

from
$63

Porto Walking Tour - The Perfect Introduction to the City

With this ticket you have access to our incredible free walking tour. This not an ordinary tour. From Fonte dos Leões, in front of Porto's …More

4.9 (895)

Porto Walking Tour - The Perfect Introduction to the City

4.9 (895)

With this ticket you have access to our incredible free walking tour. This not an ordinary tour. From Fonte dos Leões, in front of Porto's...

2 hours 30 minutes Free Cancellation

4.9 (895)

from
$1

3 Hour Porto Highlights on a Electric Bike Guided Tour

The Bestseller experience on an Electric Bike! All bikes in this tour are powered by an electric motor, you will be able to stroll with …More

4.9 (2,899)

3 Hour Porto Highlights on a Electric Bike Guided Tour

4.9 (2,899)

The Bestseller experience on an Electric Bike! All bikes in this tour are powered by an electric motor, you will be able to stroll with...

3 hours Free Cancellation

4.9 (2,899)

from
$34

Port : Cockburn's Port Lodge Tour & Main Room Wine Tasting

Cockburn's large aging warehouse is the most extensive in the entire historic center of Vila Nova de Gaia, housing 6,518 Port Hulls that age under …More

4.9 (504)

Port : Cockburn's Port Lodge Tour & Main Room Wine Tasting

4.9 (504)

Cockburn's large aging warehouse is the most extensive in the entire historic center of Vila Nova de Gaia, housing 6,518 Port Hulls that age under...

60 to 80 minutes Free Cancellation

4.9 (504)

from
$30

Porto: Luxury Yacht Cruise – 7 Bridges with Wine Tasting & Snacks

Discover Porto from the best perspective — the Douro River. Step aboard a luxury yacht and enjoy a relaxing 2-hour cruise through the heart of …More

5.0 (1,091)

Porto: Luxury Yacht Cruise – 7 Bridges with Wine Tasting & Snacks

5.0 (1,091)

Discover Porto from the best perspective — the Douro River. Step aboard a luxury yacht and enjoy a relaxing 2-hour cruise through the heart of...

2 hours Free Cancellation

5.0 (1,091)

from
$63

Cool Rewards

Cool Rewards is a loyalty program operated by Cool Shore Excursions. Rewards may be earned by any eligible person holding a Cool Shore Excursions account, subject to the Cool Shore Excursions customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

Rewards can be earned by making bookings on Cool Shore Excursions or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

To redeem rewards, you must be logged into your Cool Shore Excursions account. You can redeem them on Cool Shore Excursions or on any other participating site.
Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard Cool Shore Excursions customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
Rewards are non-transferable and cannot be redeemed for cash.
If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

You can check your rewards balance in your account at any time, on Cool Shore Excursions or on any other participating site. You are responsible for ensuring that your rewards balance is correct.
We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.

Interpretation & Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions
For the purposes of these Terms and Conditions (please note: the following definitions shall have the same meaning regardless of whether they appear in singular or in plural):

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Cool Shore Excursions.
Country refers to: United States of America
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
Goods or Services (referred to as either “Goods”, “Services”, “Experiences”, “Activities”, “Excursions” or “Tours” in this Agreement) refer to the items and services offered for sale on the Service.
Orders (referred to as either “Order”, “Booking”, “Ticket” or “Reservation” in this Agreement) mean a request by You to purchase Goods or Services from Us.
Promotions refer to contests, sweepstakes, or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred to as “Terms” and “Terms of use”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
Website refers to Cool Shore Excursions, accessible from coolshoreexcursions.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods or Services

By placing an Order for Goods or Services through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information
If You wish to place an Order for Goods or Services available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and if applicable, Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods or Services availability
Errors in the description or prices for Goods or Services
Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors, and Inaccuracies
We are constantly updating Our offerings of Goods or Services on the Service. The Goods or Services available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods or Services on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.

Payments
Payment can be made through various payment methods we have available, such as Visa, MasterCard, Discover, and American Express. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay of Your Order.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Cancellation Policies

Cool Shore Excursions uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

All Sales Final — If any Goods or Services are designated as ‘All Sales Final’ or with materially similar messaging (which includes but is not limited to all group bookings booked through our Group Bookings Department), it is non-refundable, and it will not be possible to change or cancel it after making a Booking for any reason.

Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact Cool Shore Excursions as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, Cool Shore Excursions will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, Cool Shore Excursions will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
- Credit card disputes filed for services delivered as described are contested with full documentation, including redemption records, and this agreement.
Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

Unsatisfactory Activity Experience
If you experience an issue of any sort with a Tour, Activity, or Excursion you have booked via Cool Shore Excursions, immediately bring this to the attention of the Tour, Activity, or Excursion’s operator. Make your concerns and complaints heard with the person in charge so that you may reach an agreeable solution immediately. Do not wait until you return from your vacation. If, for some reason, you feel a partial or full refund is merited, you must make this known on the same day of your Tour or Excursion.

Payment Dispute Policy

If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of Cool Shore Excursions, or their respective affiliates or subsidiaries. In no event shall Cool Shore Excursions be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.