cool shore excursions^®

Who Am I? San Sebastian Identity Puzzle Adventure

2 Reviews |

Recommended by 100% of reviewers

| San Sebastian, Spain

70 to 100 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Play the engaging exploration game, reenacting the story of a toy maker in search of their true identity.

As you solve challenges, the story unfolds and exact directions on your phone will guide you to the next location. Ready for an adventure?

Highlights include:
• Explore the City Hall, Puente de Santa Catalina, Post Office Headquarters, and lesser-known places.
• Enjoy a uniquely crafted story brought to you by our talented writers.
• Learn about the fascinating story of San Sebastian, whom the town is named after.
• Try a new type of experience, the perfect mix between a tour, outdoor escape game, and treasure hunt.

After your booking, you will receive an email with instructions on how to download and play the game on your phone. We recommend that each user purchases a ticket for an optimal experience, although several people can share a phone.

What's Included

24/7 customer support.
A city exploration game available on your phone (Questo app).

Entry tickets to attractions (no needed to complete the tour)
A tour guide.

Meeting Location

Meeting point

Ijentea Kalea
9, 20003 Donostia / San Sebastián, Gipuzkoa, Spain

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

C.C. La Bretxa
Alameda del Boulevard, 3, 20003 San Sebastián, Guipúzcoa, Spain

You will finish at Bretxa market.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Alameda del Blvd., 25

You will begin at the Bandstand. Here you will be given your first clue to solve the challenge that awaits you, which will unlock the next part of the story and give you the directions to the next stop.

5 minutes Admission Ticket Free

Ijentea Kalea, 9

Here you will find your first clue around Nautica Club to solve the challenge that awaits you, which will unlock the next part of the story and give you the directions to the next stop.

5 minutes Admission Ticket Free

San Sebastián City Hall

Study your next clue on City Hall.

5 minutes Admission Ticket Free

bay of La Concha

To unlock the next part of the story you will be given your next clue to solve the challenge that awaits you around La Concha Bay.

5 minutes Admission Ticket Free

Good Shepherd of San Sebastián Cathedral

Look up your next clue to unlock the next part of the story and give you the correct directions at Good Shepherd of San Sebastian Cathedral.

5 minutes Admission Ticket Free

Donostia-San Sebastian

You will be given a new clue to solve the challenge that awaits you at Post Office Headquarters. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Maria Kristina Zubia

You will be given a new clue to solve the challenge that awaits you at the Maria Cristina Bridge. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Puente de Santa Catalina

Receive your next clue. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Kursaal

Enjoy the view and continue exploring at your own pace around Kursaal.

5 minutes Admission Ticket Free

Victoria Eugenia Antzokia

Explore at your own pace while admiring the buildings around you.

5 minutes Admission Ticket Free

Plaza de Guipúzcoa

To solve the challenge that awaits you at Gipuzkoa Plaza you will be given the next clue.

5 minutes Admission Ticket Free

C.C. La Bretxa

You will finish at Bretxa market.

5 minutes Admission Ticket Free

Show 11 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Who Am I? San Sebastian Identity Puzzle Adventure?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CET). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107194P228

Traveler Photos

Reviews

5.00

2 reviews

Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor

5 stars

2

4 stars

0

3 stars

0

2 stars

0

1 star

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The answers provided below were previously given in response to questions from Cool Shore Excursions customers.

Q: What is the cancellation policy for the Who Am I? San Sebastian Identity Puzzle Adventure?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (CET).

Apr 2025

Q: What's included in the price?

A:

The following is included:

24/7 customer support.
A city exploration game available on your phone (Questo app).

The following is NOT included:

Entry tickets to attractions (no needed to complete the tour).
A tour guide.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Who Am I? San Sebastian Identity Puzzle Adventure is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Who Am I? San Sebastian Identity Puzzle Adventure will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

Cool Rewards

Cool Rewards is a loyalty program operated by Cool Shore Excursions. Rewards may be earned by any eligible person holding a Cool Shore Excursions account, subject to the Cool Shore Excursions customer Terms of Use.
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The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.