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Hells Gate Geothermal, Mud & Sulphur Spa

8 Reviews 4.38 out of 5 stars Based on 8 traveler reviews collected by Cool Shore Excursions and TripAdvisor | Tauranga, New Zealand
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from $150.12 per person

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Don't miss out!
On average, this is booked 15 (0) days in advance.
6 to 8 hours (approx.)
Mobile ticket
Offered in: English
Instant confirmation

Overview

Bound for Rotorua (appx 1.5hr), enjoy an array of our all inclusive snacks & bottled water, sit back and take in the many beautiful scenic views.

Take a geothermal walk which takes between one and one and a half hours, as well as Māori carving. Then bathe in our world-famous mud baths and soak in the sulphur spas and cool plunge pool.

TIME PERMITTING WE WILL MAKE VARIOUS OTHER STOPS AT LOCAL HIGHLIGHTS

What's Included

  • Bottled water
  • Snacks
  • Lunch
See 1 more

Meeting Location

Meeting point

2 Salisbury Avenue
Mount Maunganui 3116, New Zealand

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure Easy breezy Hassle‑free

Hell's Gate Geothermal Reserve & Mud Spa

Take a self-guided interactive geothermal walk before indulging in geothermal mud and sulphur waters, experiencing the healing properties local Māori have been using for centuries. It’s a Rotorua experience you’ll never forget.Includes geothermal walk which takes between one and one and a half hours, as well as Māori carving. Then bathe in the world-famous mud baths and soak in the sulphur spas and cool plunge pool.The mud bath has a time-limit of 20 minutes once a day for health and safety reasons.The minimum age for the mud baths is 2.5 years of age, whereas for the sulphur spa is 6 months of age. Children must be aged 12 and over to participate in the carving.Your swimwear and towels will have a sulphur smell to thereafter your experience and will need to be cleaned thoroughly.We recommend using old swimwear, or if you have any concerns to hire or buy from Hell’s Gate, subject to availability.
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2 hours Admission Ticket Included

Government Gardens

TIME PERMITTING ONLY: Rotorua Government Gardens - Originally known as Paepaekumana, the local Māori iwi (tribe) gifted 50 acres of land to the Crown in the late 1800'a 'for the benefit of the people of the world". At the Government Gardens you'll see the Wangapipiro Rachel Pool which is known for its therapeutic water which has antiseptic properties due to its alkaline content.
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15 minutes Admission Ticket Free

Redwoods, Whakarewarewa Forest

TIME PERMITTING ONLY: Known to locals simply as ‘The Redwoods’, the 55,000ha Whakarewarewa Forest is a playground for mountain bikers, walkers, hikers and horse riders set amongst magnificent stands of towering Californian Redwoods, lush native forest and exotic trees.The Redwood Memorial Grove was planted in 1901, dedicated to the memory of the men of the New Zealand Forest Service who dies in the two World Wars. These iconic trees tower above you at approximately 67 metres (219 feet) tall providing incredible photo opportunities. This easy short walk also features a boardwalk over an old thermal pond, home to unique aquatic plant life.
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15 minutes Admission Ticket Free

Show 2 more stops

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
  • Comfortable footwear is recommended
  • This tour/activity will have a maximum of 12 travelers

Frequently Asked Questions (8)

Q: What is the cancellation policy for the Hells Gate Geothermal, Mud & Sulphur Spa?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (NZDT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-5546412P5

Traveler Photos

Reviews

4.38
8 reviews

Average 4.38 out of 5 stars based on 8 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor

5 stars
6
4 stars
1
3 stars
0
2 stars
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1 star
1
Don't miss out!
On average, this is booked 15 (0) days in advance.
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Frequently Asked Questions (8)

Activity name

The answers provided below were previously given in response to questions from Cool Shore Excursions customers.

Filter by:

Q: What is the cancellation policy for the Hells Gate Geothermal, Mud & Sulphur Spa?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (NZDT).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Bottled water.
  • Snacks.
The following is NOT included:
  • Lunch.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 1. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Hells Gate Geothermal, Mud & Sulphur Spa is as follows:

  • Service animals allowed
  • Public transportation options are available nearby
  • Bathing at Hells Gate is not recommended for pregnant travelers
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Hells Gate Geothermal, Mud & Sulphur Spa will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Bottled water
  • Snacks
  • Lunch

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Bathing at Hells Gate is not recommended for pregnant travelers
  • Travelers should have at least a moderate level of physical fitness
  • Comfortable footwear is recommended
  • This tour/activity will have a maximum of 12 travelers

Report Product Issue

Activity name