Tulum Ruins Tour + Cenote Swim & Lunch from Riviera Maya
Overview
Come with us on a fascinating journey with our guided tour of Tulum, where history, nature and culture converge to create an unforgettable experience. Discover the wonders of the archaeological site of Tulum with our expert guide, revealing the mysteries of this ancient Mayan city on the Caribbean coast.
The adventure extends with a rejuvenating swim in a crystalline cenote, immersing you in the natural beauty of an underground oasis. Enjoy the convenience of hassle-free transportation to explore these captivating destinations without worry.
To further enrich your experience, immerse yourself in the essence of Mayan culture with an irresistible variety of traditional snacks. From handmade tortillas to exotic flavors, each bite will transport you to the heart of the Mayan culinary heritage.
Book now for a day full of exploration, relaxation and the authentic flavors of the Mayan world.
What's Included
- Lifejackets for swimming
- Visit to a cenote, Swimming is allowed
- Pick-up in shared transportation
- Delicious Mexican food dish
- Round trip aboard our air-conditioned vans
- 1 bottled water on the van per person
- Guided tour (bilingual) to Tulum and free time to walk and take photos on site archaeological
- Certified guides specialized in Mayan culture who will accompany you
- Drinks at restaurant
- Archeological zone and cenote taxes (690 MXN per person)
Meeting and Pickup
Transportation to and from the tour is available for guests who book this experience. Depending on your accommodation and the access conditions in the area, pickup may be arranged directly at your hotel or at the nearest assigned meeting point.Pickup coverage includes the following zones:Playa del Carmen • Downtown Playa del Carmen. For beachfront or coastal hotels, a nearby meeting point may be assigned because many streets in this area are too narrow for tour vehicles. • Playa del Carmen Hotel Zone • Playacar • Dorado Royale • Playa Paraiso • Punta Maroma • El Caracol • Paa MulRiviera Maya • Puerto Aventuras • Xpu Ha • Akumal • ChemuyilTulum For downtown Tulum, Tulum Hotel Zone, and the metropolitan area: Within Tulum city, pickup is handled through 8 authorized meeting points: • Súper Akí Tulum • Chedraui Selecto Tulum • Hotel Secrets Tulum Resort & Beach Club • Copal Tulum • Oxxo Veleta • Restaurant Camello Jr. • Mistiq Tulum Market • Hotel Kore Tulum Retreat and SpaAdditional Tulum areas: • Tulsayab • Jacinto Pat • XcacelPlease consider the following before your tour:Some hotels, resorts, gated properties, or private complexes do not permit transportation vehicles to enter their facilities. In those cases, pickup will be scheduled at the closest entrance, access point, or authorized location available.There are also accommodations located in areas where vehicle access may be difficult because of narrow streets, alleys, damaged roads, blocked access, or security restrictions. When this applies, the nearest practical meeting point will be assigned.Pickup time changes depending on your hotel, area, and selected departure.For the 9:00 AM tour, the estimated pickup windows are: • Playa del Carmen: 7:15 AM to 8:00 AM • Riviera Maya: 7:45 AM to 8:50 AM • Tulum: 8:00 AM to 8:50 AMFor the 1:00 PM tour, the estimated pickup windows are: • Playa del Carmen: 11:00 AM to 12:00 PM • Riviera Maya: 11:40 AM to 12:50 PM • Tulum: 12:00 PM to 12:50 PMThe time displayed on your ticket refers to the official tour start time. It is not your exact pickup time.If your hotel does not appear on the pickup list, please contact us before booking or before your travel date so we can confirm whether pickup is possible from your location or indicate the closest available meeting point.One day before your scheduled excursion, we will send a final confirmation message to the contact information provided in your reservation. This message will include your exact pickup time and assigned pickup location.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Riviera Maya (pass by)
Tulum
2 hours 30 minutes Admission Ticket Free
Cenote Xa'ay Ha"
1 hour 30 minutes Admission Ticket Free
Tulum
1 hour 30 minutes Admission Ticket Free
Riviera Maya (pass by)
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Lunch for this experience consists of one Mexican à la carte dish. This meal is served according to the available menu and cannot be modified to match special diets, food restrictions, or personal eating preferences.
- Pets and companion animals cannot participate in this activity. For safety reasons, animals are not allowed to board the transportation or join the tour.
- Guests who wish to swim in the cenote must avoid applying products such as creams, sunscreen, insect repellent, lotions, or similar substances before entering the water.
- This excursion is not suitable for travelers carrying luggage. Only small personal items, compact bags, or small backpacks may be brought. The vehicles are used to transport passengers throughout the route and continue operating with other guests, so they are not available for storing or safeguarding suitcases, large bags, or extra belongings.
- Since April 21, 2026, archaeological zones in Mexico have restricted access with backpacks and luggage as part of their security rules. We suggest entering with only the most necessary personal items, ideally things that can be kept in your pockets or in a small personal bag. Some exceptions may be accepted, such as diaper bags, but the final decision depends on the security staff at the site. Any item that is denied access by archaeological site personnel cannot be stored, guarded, or assumed as our responsibility.
- This tour/activity will have a maximum of 35 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Tulum Ruins Tour + Cenote Swim & Lunch from Riviera Maya?
Cancellation Policy
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Activity code: C-452178P7
Traveler Photos
Reviews
Average 4.04 out of 5 stars based on 27 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lifejackets for swimming.
- Visit to a cenote, Swimming is allowed.
- Pick-up in shared transportation.
- Delicious Mexican food dish.
- Round trip aboard our air-conditioned vans.
- 1 bottled water on the van per person.
- Guided tour (bilingual) to Tulum and free time to walk and take photos on site archaeological.
- Certified guides specialized in Mayan culture who will accompany you.
- Drinks at restaurant.
- Archeological zone and cenote taxes (690 MXN per person).
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Tulum Ruins Tour + Cenote Swim & Lunch from Riviera Maya is as follows:
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tulum Ruins Tour + Cenote Swim & Lunch from Riviera Maya will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Lifejackets for swimming
- Visit to a cenote, Swimming is allowed
- Pick-up in shared transportation
- Delicious Mexican food dish
- Round trip aboard our air-conditioned vans
- 1 bottled water on the van per person
- Guided tour (bilingual) to Tulum and free time to walk and take photos on site archaeological
- Certified guides specialized in Mayan culture who will accompany you
- Drinks at restaurant
- Archeological zone and cenote taxes (690 MXN per person)
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Lunch for this experience consists of one Mexican à la carte dish. This meal is served according to the available menu and cannot be modified to match special diets, food restrictions, or personal eating preferences.
- Pets and companion animals cannot participate in this activity. For safety reasons, animals are not allowed to board the transportation or join the tour.
- Guests who wish to swim in the cenote must avoid applying products such as creams, sunscreen, insect repellent, lotions, or similar substances before entering the water.
- This excursion is not suitable for travelers carrying luggage. Only small personal items, compact bags, or small backpacks may be brought. The vehicles are used to transport passengers throughout the route and continue operating with other guests, so they are not available for storing or safeguarding suitcases, large bags, or extra belongings.
- Since April 21, 2026, archaeological zones in Mexico have restricted access with backpacks and luggage as part of their security rules. We suggest entering with only the most necessary personal items, ideally things that can be kept in your pockets or in a small personal bag. Some exceptions may be accepted, such as diaper bags, but the final decision depends on the security staff at the site. Any item that is denied access by archaeological site personnel cannot be stored, guarded, or assumed as our responsibility.
- This tour/activity will have a maximum of 35 travelers
