Overview
You choose the trail you wish to Bike, and we pick you, and your group up for a Private Tour which we aim to be a highlight of your holiday.
We ride every day during the year (except Christmas Day and Anzac Day). Whether it is Spring, Summer, Autumn or Winter/Ski Season your family will enjoy a brilliant experience.
Our Guest Experience Manager will host your day, share a little history with you on the way, brief you on the trail/bikes, make sure that you are comfortable before you ride off with your seats at the right height.
Your actual ride is 'Self-Guided'. You will have a direct company mobile number to your Guest Experience Manager for any support required and on many trails you will see them along the way.
If any of the group get tired, we can arrange additional pickups and take them to meet you at the next location if possible.
Our company is a Qualmark Gold accredited tourism operator, and we pride ourselves on delivering exceptional experiences
What's Included
- Guest Experience Manager/Driver/Host for the Day
- Specialized Camber Helmets (with MIPs impact protection)
- Locks, Pumps and Repair Kits
- Topeak 8L Trunk Bag on the Rear of Each Bike (saves carrying a rucksack on your back)
- Bike - up to 11 e-bikes/guests per vehicle booked
- Commentary on your Transfers to and from the Trail (as appropriate)
- Snacks All food and drink is excluded from the Private Tour price. On every ride we will make sure that there is food and drink stops along the way.
- Bottled water
Meeting and Pickup
we will contact you to confirm a single pickup point for your Private Tour. Please ensure that your phone number is correct so that we can confirm the pickup details. Typically, dependent on the trail chosen pickup will be between 0800hrs and 0930hrs. This will be confirmed when we contact you.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Otago Region
6 hours Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with poor cardiovascular health
- Maximum rider weight over 130kg/286lbs/20stone 6lbs
- Riders must be over the age of 8 years and taller than 130cm
- Travelers should have at least a moderate level of physical fitness
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Wanaka – Private Family Bike Tour Experience – Up to 11 E-bikes?
Cancellation Policy
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Activity code: C-388576P8
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Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (NZDT).
- Guest Experience Manager/Driver/Host for the Day.
- Specialized Camber Helmets (with MIPs impact protection).
- Locks, Pumps and Repair Kits.
- Topeak 8L Trunk Bag on the Rear of Each Bike (saves carrying a rucksack on your back).
- Bike - up to 11 e-bikes/guests per vehicle booked.
- Commentary on your Transfers to and from the Trail (as appropriate).
- Snacks. All food and drink is excluded from the Private Tour price. On every ride we will make sure that there is food and drink stops along the way.
- Bottled water.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Wanaka - Private Family Bike Tour Experience - Up to 11 E-bikes is as follows:
- Not recommended for travelers with poor cardiovascular health
- Maximum rider weight over 130kg/286lbs/20stone 6lbs
- Riders must be over the age of 8 years and taller than 130cm
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Wanaka – Private Family Bike Tour Experience – Up to 11 E-bikes will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Guest Experience Manager/Driver/Host for the Day
- Specialized Camber Helmets (with MIPs impact protection)
- Locks, Pumps and Repair Kits
- Topeak 8L Trunk Bag on the Rear of Each Bike (saves carrying a rucksack on your back)
- Bike - up to 11 e-bikes/guests per vehicle booked
- Commentary on your Transfers to and from the Trail (as appropriate)
- SnacksAll food and drink is excluded from the Private Tour price. On every ride we will make sure that there is food and drink stops along the way.
- Bottled water
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with poor cardiovascular health
- Maximum rider weight over 130kg/286lbs/20stone 6lbs
- Riders must be over the age of 8 years and taller than 130cm
- Travelers should have at least a moderate level of physical fitness
