cool shore excursions^®

The Original Uncomfortable York™ Tour

24 Reviews |

Recommended by 100% of reviewers

| York, England

1 hour 30 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Join us on an insightful walking tour of York, highlighting untold histories and diverse stories.

On the Uncomfortable York™ tour, you will go beyond the conventional stories of the city, hearing about the impact of women, people of colour, and LGBTQIA+ individuals from York's past.

This tour invites attendees to see beyond the stonework and uncover the lesser known narratives of York, while learning about the long and rich history of the medieval city. Walking through the beautiful city centre, you will discuss its early settlement, medieval expansion and vibrant industrial heritage.

This tour was written and researched by academic historians from the University of Oxford and is delivered by trained guides from York.

PLEASE NOTE: We cannot always accommodate last-minute bookings for private or group tours. Please contact us directly if you want to book a tour within the next 24 hours.

What's Included

Uncomfortable York Guide

Tour does not go into any buildings or attractions.

Meeting Location

Meeting point

30-32 High Petergate
York YO1 7EH, UK

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

York
UK

Tour finishes at the riverside of Tower Gardens.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

York Minster

Tour begins outside the dazzling York Minster Cathedral, where we introduce the tour and discuss the staging of heritage sapces.

15 minutes Admission Ticket Free

Barley Hall

Learn about Medieval York and the holes in our modern understandings of it.

15 minutes Admission Ticket Free

Kings Square

At our second stop in the historic city centre we introduce the chocolate history of the city and commercialisation.

15 minutes Admission Ticket Free

Pavement

Walking down the historic street, tellingly named 'pavement' you will learn about the Rowntree Grocer's and the beginnings of international trade networks in the city.

15 minutes Admission Ticket Free

Friargate Quaker Meeting House

Immerse yourself in the medieval Friargate area and learn about the first female confectionaries in the city.

15 minutes Admission Ticket Free

Tower Gardens

Finish the tour with an overview of Jewish history in the city, from the early medieval to the modern.

15 minutes Admission Ticket Free

Show 5 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Service animals allowed

Public transportation options are available nearby
Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller
This tour/activity will have a maximum of 20 travelers

Frequently Asked Questions (7)

Q: What is the cancellation policy for the The Original Uncomfortable York™ Tour?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (GMT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-419391P1

Traveler Photos

Reviews

4.96

24 reviews

Average 4.96 out of 5 stars based on 24 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor

5 stars

23

4 stars

1

3 stars

0

2 stars

0

1 star

0

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The answers provided below were previously given in response to questions from Cool Shore Excursions customers.

Q: What is the cancellation policy for the The Original Uncomfortable York™ Tour?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (GMT).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Uncomfortable York Guide.

The following is NOT included:

Tour does not go into any buildings or attractions.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 10. This tour requires at least one adult to accompany children..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the The Original Uncomfortable York™ Tour is as follows:

Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for The Original Uncomfortable York™ Tour will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

Cool Rewards

Cool Rewards is a loyalty program operated by Cool Shore Excursions. Rewards may be earned by any eligible person holding a Cool Shore Excursions account, subject to the Cool Shore Excursions customer Terms of Use.
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Earning rewards

Rewards can be earned by making bookings on Cool Shore Excursions or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

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Cancellation Policies

Cool Shore Excursions uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

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Cancelling Your Reservation

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Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, Cool Shore Excursions will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, Cool Shore Excursions will confirm this before authorizing a refund.

Refunds

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Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

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Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

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Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of Cool Shore Excursions, or their respective affiliates or subsidiaries. In no event shall Cool Shore Excursions be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

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Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.