Florence: Palazzo Vecchio Skip-the-Line Entry & Audio Guide

There is no minimum age for this tour, so bring your wee one along for an adventure..

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If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Accessibility information for the Florence: Palazzo Vecchio Skip-the-Line Entry & Audio Guide is as follows:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Florence: Palazzo Vecchio Skip-the-Line Entry & Audio Guide will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.