Auckland to Waiheke: Pre-Booked Direct Return Ferry
Overview
Pre-book your seat on Waiheke Island's direct ferry service, the Waiheke Reserve. Choose the date and time you'd like to travel on the Waiheke Reserve ferry and board up to 20 minutes before the scheduled sailing. Choose from 9am, 10:15am or 11am from pier 13/14 in Auckland Ferry Terminal and 4:30pm or 5:15pm from pier 3 in Matiatia Ferry Terminal. The Waiheke Reserve is the perfect choice for those with fixed travel schedules, return same day or book a return sailing up to three weeks from your date of departure. Travelling outside of these times? Choose the Waiheke Walk-up ferry, the primary passenger ferry service offering high frequency, regular sailings to Waiheke Island year-round.
What's Included
- Ferry travel
- Snacks
What To Expect
Depart from pier 13 and 14 in Auckland’s Downtown Ferry Terminal to Waiheke Island at either 10am.
On weekdays, depart from pier 3 in Waiheke Island’s Matiatia Ferry Terminal to Auckland at 5pm
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 160 travelers
Frequently Asked Questions (8)
Q: Will I get seasick on Auckland to Waiheke: Pre-Booked Direct Return Ferry?
Cancellation Policy
Still have questions?
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Activity code: C-6194P9
Traveler Photos
Reviews
Average 4.50 out of 5 stars based on 12 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (NZDT).
- Ferry travel.
- Snacks.
The minimum age to participate is 1..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Auckland to Waiheke: Pre-Booked Direct Return Ferry is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Auckland to Waiheke: Pre-Booked Direct Return Ferry will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Ferry travel
- Snacks
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 160 travelers
