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Top-rated South Pacific shore excursions

Papeete, French Polynesia

4.7 (158)

Half day whale tour 4h00

Every year from July to November, the humpback whales come from Antarctica to our warm waters. An essential migration in their life cycle (socialization, reproduction,...

4 hours Hotel pickup offered Free Cancellation

4.7 (158)

from
$137

Tahiti, 4h30 Guided Tour, East and West Coast of Tahiti Nui

Papeete, French Polynesia

4.9 (171)

Tahiti, 4h30 Guided Tour, East and West Coast of Tahiti Nui

This tour is specially designed for travelers passing through the island. In a few hours, this dynamic tour allows you to explore the most emblematic...

4 to 5 hours Hotel pickup offered Free Cancellation

4.9 (171)

from
$111

5.0 (306)

Experience the black pearl in Bora Bora

Dive into the fascinating world of the Tahitian black pearl, in the middle of the magnificent lagoon of Bora Bora. Experience an authentic and participatory...

2 hours Hotel pickup offered Free Cancellation

5.0 (306)

from
$187

Jet-ski excursion 3 hrs Jet ski excursion to Moorea (single or two-seater)

Papeete, French Polynesia

4.9 (200)

Jet-ski excursion 3 hrs Jet ski excursion to Moorea (single or two-seater)

Depart for 3 hours of adventure from Opunohu Bay! Explore the lagoon, discover its incredible shades of blue and enjoy a magnificent view of the...

3 hours 30 minutes Hotel pickup offered Free Cancellation

4.9 (200)

from
$125

5.0 (141)

LUXURY Catamaran Bora Bora : Sailing, Snorkeling & Floating Bar

Sail to the most amazing spots in Bora Bora's unique lagoon on stunning 46ft Luxury Sailing yacht. Encounter amazing marine life at the aquarium snorkelling...

4 hours Hotel pickup offered Free Cancellation

5.0 (141)

from
$307

Franckyfranck Tours Moorea - Half day Tours

Papeete, French Polynesia

4.9 (537)

Franckyfranck Tours Moorea - Half day Tours

Come to discover during a tour of 3h 30 the history, the flora and all the specificities of Moorea. During a ride animated by magnificent...

4 hours Hotel pickup offered Free Cancellation

4.9 (537)

from
$62

Denarau Island, Fiji

4.3 (116)

Full Day Castaway Island with Lunch

Spend a full day relaxing on an idyllic tropical island with other day cruise guests. Departs Daily. A free Nadi/Denarau return coach transfer to/from Port...

9 hours Free Cancellation

4.3 (116)

from
$178

Private Daily Mini Van Hire Including Tour Guide

Port Vila, Vanuatu

4.7 (86)

Private Daily Mini Van Hire Including Tour Guide

Hire the vehicle for the day and you get to choose where you would like to go on your visit to Port Vila Vanuatu, you...

1 to 8 hours Hotel pickup offered Free Cancellation

4.7 (86)

from
$320

6-hour Snorkeling & Lunch Tour - Private Tour

Papeete, French Polynesia

4.9 (37)

6-hour Snorkeling & Lunch Tour - Private Tour

Join us everyday aboard a Polynesian outrigger canoe to discover Moorea's fabulous lagoon and its marine wildlife & enjoy Polynesian culture with your local guide! Enjoy...

5 to 6 hours Hotel pickup offered Free Cancellation

4.9 (37)

from
$1,288

4.8 (170)

Whale Watching Tours in Bora Bora

Tohora Bora Bora is the pioneer of whale watching tours in Bora Bora. Simon shares his passion for respect for animals and quality of experience....

3 hours 30 minutes Hotel pickup offered

4.8 (170)

from
$285

Papeete, French Polynesia

5.0 (67)

Blue Pearl Private Tour

Private tour, you choose the language from the 6 I speak. I offer you a tour but you choose... In addition, I take you to...

1 to 4 hours Hotel pickup offered Free Cancellation

5.0 (67)

from
$150

Half Day Blue Lagoon & Eden + Duty free shop'g Tour

Port Vila, Vanuatu

4.5 (73)

Half Day Blue Lagoon & Eden + Duty free shop'g Tour

Enjoy a half-day tour from Port Vila visiting two of Efate Island's most iconic tourism spots. This tour takes in the Blue Lagoon, where due...

4 hours Hotel pickup offered Free Cancellation

4.5 (73)

from
$56

4.9 (403)

Bora Bora Jet Ski Tour

FYI: Jet ski driver minimum 16yo, Participant minimum 11yo. 4 jet skis per guide Zip around the turquoise lagoon of Bora Bora's on a Jet...

2 hours Hotel pickup offered Free Cancellation

4.9 (403)

from
$164

5.0 (336)

Bora Bora Island Tour by Jet Ski

TOUR OF BORA BORA ISLAND BY JET SKI – 2H Discover the magnificent lagoon of Bora Bora on a 2-hour jet ski excursion, accompanied by...

2 hours Hotel pickup offered Free Cancellation

5.0 (336)

from
$269

4.9 (412)

Helmet Diving Bora Bora – Underwater Walk with Aqua Safari

Walk on the ocean floor of Bora Bora's legendary lagoon with no swimming or diving experience needed. Our helmet diving experience takes you down to...

2 hours Hotel pickup offered Free Cancellation

4.9 (412)

from
$148

5.0 (26)

Private Guided Jet Ski Tour in Bora Bora

The Private Jet Ski Tour lasts two hours and encircles the entirety of Bora Bora’s picturesque blue lagoon. Different scenic stops will allow you to...

2 hours Hotel pickup offered Free Cancellation

5.0 (26)

from
$206

Jet-Ski Découverte 1H00 Jet Ski excursion to Moorea (Single or two-seater)

Papeete, French Polynesia

5.0 (14)

Jet-Ski Découverte 1H00 Jet Ski excursion to Moorea (Single or two-seater)

Leave for 1 hour of Jet Ski to discover the North West coast of Moorea! A swimming stop will allow you to meet stingrays and...

1 hour 15 minutes Free Cancellation

5.0 (14)

from
$83

4.8 (94)

Bora Bora Underwater Scooter

Discover the underwater wonders of the Bora Bora lagoon aboard an underwater scooter. You have the option to travel on your own scooter, or share...

2 hours Hotel pickup offered Free Cancellation

4.8 (94)

from
$461

Sea Scooter Snorkel Tour - Lagoon Discovery : Wrecks, Coral Gardens and Tropical Fishies

Papeete, French Polynesia

5.0 (24)

Sea Scooter Snorkel Tour - Lagoon Discovery : Wrecks, Coral Gardens and Tropical Fishies

Seascooter makes it possible to travel through submerged territories faster, with more comfort and in complete safety. It's a new fun and playful way to...

2 hours Hotel pickup offered Free Cancellation

5.0 (24)

from
$109

Sea Scooter Snorkel Tour - Reef Adventure with Turtles, Rays and Sharks

Papeete, French Polynesia

5.0 (37)

Sea Scooter Snorkel Tour - Reef Adventure with Turtles, Rays and Sharks

Welcome on our new boat with a team of passionate professionals to discover the wonders of nature near Punaauia in TAHITI. With your Sea Scooter,...

2 hours Hotel pickup offered Free Cancellation

5.0 (37)

from
$109

Extreme 12000ft Tandem Jump (45 seconds free fall)

Denarau Island, Fiji

5.0 (26)

Extreme 12000ft Tandem Jump (45 seconds free fall)

THE HIGHER YOU GO, THE LONGER THE RUSH!Skydive Fiji is operating from Nadi and jumping on to Denarau Island. We are the most experienced skydiving...

2 hours Hotel pickup offered Free Cancellation

5.0 (26)

from
$454

4.9 (47)

Island jet tour

Come discover our beautiful lagoon accompanied by our Polynesian guides fun and experienced. You will be picked up by our bus that will take you...

2 hours Hotel pickup offered Free Cancellation

4.9 (47)

from
$250

5.0 (10)

Private Helmet Diving in Bora Bora with Aqua Safari

Book a private boat to explore the ocean floor of Bora Bora's legendary lagoon, just for you and your group. No swimming, scuba diving, or...

2 hours Hotel pickup offered Free Cancellation

5.0 (10)

from
$715

Skydive Fiji Radical 10000ft Tandem Jump (30 seconds free fall)

Denarau Island, Fiji

4.7 (16)

Skydive Fiji Radical 10000ft Tandem Jump (30 seconds free fall)

THE HIGHER YOU GO, THE LONGER THE RUSH!Skydive Fiji is operating from Nadi and jumping on to Denarau Island. We are the most experienced skydiving...

2 hours Hotel pickup offered Free Cancellation

4.7 (16)

from
$395

E-Bike Moorea Electric Bike Rental Moorea

Papeete, French Polynesia

4.9 (35)

E-Bike Moorea Electric Bike Rental Moorea

Discover the island of Moorea in an authentic way... Let yourself be transported to the magical places of Moorea by Electric Bike Don't be exhausted...

4 to 8 hours Hotel pickup offered Free Cancellation

4.9 (35)

from
$69

Captain Cook Cruises Fiji All Inclusive Island and Reef Day Sail

Denarau Island, Fiji

4.6 (778)

Captain Cook Cruises Fiji All Inclusive Island and Reef Day Sail

Fiji's Best experience is the all-inclusive day in Fiji’s stunning Mamanuca Islands with Captain Cook Cruises Fiji. Cruise to the beautiful island of Kadavu Lailai,...

7 hours Hotel pickup offered Free Cancellation

4.6 (778)

from
$111

Half Day Tour : Moorea Snorkeling & Sailing on a Catamaran named Taboo

Papeete, French Polynesia

4.9 (484)

Half Day Tour : Moorea Snorkeling & Sailing on a Catamaran named Taboo

Welcome aboard Taboo ! Taboo is a cozy sailing catamaran and the perfect way to discover the wonders of Moorea. Get ready to share with us...

4 hours Hotel pickup offered Free Cancellation

4.9 (484)

from
$147

5.0 (32)

LUXURY PRIVATE Catamaran Bora Bora : Half-Day Trip

Sail Bora Bora's lagoon on the brand new Luxury Vitamin Sea 46 ft performance sailing catamaran. Our yacht is the perfect mix of elegance, comfort,...

4 hours Hotel pickup offered Free Cancellation

5.0 (32)

from
$1,687

5.0 (45)

Whale watching 6 people half day

Embark on an engaged and animal-friendly tour with an experienced crew who will analyze the behavior of animals and make gentle approaches. A small group...

4 hours Free Cancellation

5.0 (45)

from
$258

5.0 (2)

Reef Discovery Luxury Water Lunch Cruise

Your Luxury Water Lunch Cruise starts with a 3.5 hour snorkeling tour during which you’ll discover the wonders of the lagoon of Bora Bora. Following...

5 hours 30 minutes Hotel pickup offered Free Cancellation

5.0 (2)

from
$1,855

4.8 (6)

Watch and Swim with Humpback Whales in Moorea

Embark on a half-day excursion to meet the majestic whales, with the unique opportunity to swim alongside them. At KoaBoatTour, our guides and captains are...

4 hours Free Cancellation

4.8 (6)

from
$307

5.0 (114)

Whale watching and swimming in Moorea

Join us to observe whales in their natural environment in compliance with regulations, supervised by a team concerned with your safety and animal welfare. We...

4 hours Free Cancellation

5.0 (114)

from
$227

4.7 (177)

Self-drive Bora Bora Boat Rental

Unique in Bora Bora ! Go cruising on your own, without a boat license. You don't need experience to have fun. Possibility to bring your...

3 hours 30 minutes Hotel pickup offered Free Cancellation

4.7 (177)

from
$209

5.0 (36)

Private Whale Watching Adventure in Mo'orea

We have the privilege here in French Polynesia to swim with these beautiful mammals in their breeding grounds. While we focus on being respectful towards...

4 hours Free Cancellation

5.0 (36)

from
$1,134

Papeete, French Polynesia

4.8 (44)

Electric Bike Rental Moorea

Discover the island of Moorea in an authentic way... Let yourself be transported to the magical places of Moorea by Electric Bike ! Don't be...

4 to 8 hours Hotel pickup offered Free Cancellation

4.8 (44)

from
$69

4.9 (15)

Whale Watching & Swimming Shared Half Day

Embark on a once-in-a-lifetime adventure to see humpback whales and extraordinary marine widlife. Our experienced and passionate team will take you on an adventure and...

4 hours Free Cancellation

4.9 (15)

from
$240

5.0 (626)

Half day Snorkeling Shared Boat Tour in Bora Bora

Our excursion offers an authentic Bora Bora lagoon safari designed for guests who value quality, ethics and small groups. We operate with very limited numbers...

3 hours 30 minutes Hotel pickup offered Free Cancellation

5.0 (626)

from
$130

5.0 (824)

Reef Discovery Half Day Group Signature Tour

- Spacious and comfortable boat with sun canopy - Quality Snorkelling equipment - Passionate and helpful guides - Guided snorkelling - Uncrowded snorkelling spots -...

3 hours 30 minutes Hotel pickup offered Free Cancellation

5.0 (824)

from
$133

5 Hours Tahiti Island Tour - West and East Coast - small group

Papeete, French Polynesia

4.9 (1,175)

5 Hours Tahiti Island Tour - West and East Coast - small group

Take part of a wonderful island tour steeped in history. Discover the gorgeous fauna, flora and lovely waterfalls of Tahiti, archaelogical site, grottoes and also...

5 hours Hotel pickup offered Free Cancellation

4.9 (1,175)

from
$69

Moorea 6-Hour Snorkeling and Lunch Shared Tour

Papeete, French Polynesia

4.9 (1,439)

Moorea 6-Hour Snorkeling and Lunch Shared Tour

Join us everyday aboard a Polynesian outrigger canoe to discover Moorea's fabulous lagoon and its marine wildlife & enjoy Polynesian culture with your local guide. With...

5 to 6 hours Hotel pickup offered Free Cancellation

4.9 (1,439)

from
$129

Moorea 4WD Tour: Magic Mountain, Belvedere, Pineapple Road & More

Papeete, French Polynesia

4.9 (712)

Moorea 4WD Tour: Magic Mountain, Belvedere, Pineapple Road & More

Plus qu'une simple excursion, nous vous invitons à partager un moment avec des passionnés de Moorea. En petit groupe, découvrez l'histoire de l'île et de...

4 hours Hotel pickup offered Free Cancellation

4.9 (712)

from
$67

Grand Tour Quad Excursion in Moorea (Single or Two-Seater)

Papeete, French Polynesia

5.0 (575)

Grand Tour Quad Excursion in Moorea (Single or Two-Seater)

Vivez un pur moment d’évasion au cœur de Moorea. Amoureux de biodiversité et de nature cette activité est faite pour vous. Lors de cette excursion...

3 hours 45 minutes Hotel pickup offered Free Cancellation

5.0 (575)

from
$125

4.9 (526)

Bora Bora Half Day 4X4 Island Safari Tours

The Tupuna Safari 4x4 Tour in Bora Bora offers an immersive and adventurous exploration of the island's natural beauty, history, and culture. This approximately 3.5-hour...

3 hours 30 minutes Hotel pickup offered Free Cancellation

4.9 (526)

from
$100

Best Way to Interact with Ocean Wildlife with Lunch. 6H

Papeete, French Polynesia

4.9 (585)

Best Way to Interact with Ocean Wildlife with Lunch. 6H

Native of Moorea and marine life passionate, our family has been guiding travelers for 20 years now. Join us for a real lagoon discovery and...

5 hours Hotel pickup offered Free Cancellation

4.9 (585)

from
$162

South Sea Sailing Full Day Trip with Lunch & Drinks (min 5 years)

Momi, Fiji

4.9 (652)

South Sea Sailing Full Day Trip with Lunch & Drinks (min 5 years)

Enjoy a full day sailing experience with South Sea Sailing around Fiji's Mamanuca Islands onboard our sailing catamaran, SABRE, Cruise through the Mamanuca Islands with...

7 hours Hotel pickup offered Free Cancellation

4.9 (652)

from
$139

5.0 (1,397)

Full Day Lagoon Group Tour in Bora Bora with Lunch

An amazing day on the lagoon of Bora Bora!. Fully Island tour Lunch served on a private motu Experience the coral garden an amazing ecosystem...

6 hours Hotel pickup offered Free Cancellation

5.0 (1,397)

from
$171

4.9 (567)

Full-Day Bora Bora Lagoon Cruise Including Snorkeling with Sharks and Stingrays

Enjoy the ultimate day in paradise with a full-day cruise around the gorgeous lagoons of Bora Bora. Meet gentle stingrays and see black-tip reef sharks,...

6 hours Hotel pickup offered Free Cancellation

4.9 (567)

from
$152

Largest Zipline in South Pacific & Cave Exploration in Nadi

Lautoka, Fiji

4.9 (504)

Largest Zipline in South Pacific & Cave Exploration in Nadi

Fiji’s Largest zip-line, only 35-minutes from Nadi, is an unprecedented adventure of over 3 miles (5km) of zip-lines woven into the truly spectacular wilderness setting...

5 hours Hotel pickup offered Free Cancellation

4.9 (504)

from
$110

Trending South Pacific ports

Bora Bora Island

Moorea Island

Papeete

Port Denarau-Nadi

Port Vila

Lautoka

Suva

Pick your cruise port in South Pacific to see its cruise ship schedule and shore excursions (9 ports).

More cruise ports

Isle of Pines · Mystery Island

Cool Rewards

Cool Rewards is a loyalty program operated by Cool Shore Excursions. Rewards may be earned by any eligible person holding a Cool Shore Excursions account, subject to the Cool Shore Excursions customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

Rewards can be earned by making bookings on Cool Shore Excursions or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

To redeem rewards, you must be logged into your Cool Shore Excursions account. You can redeem them on Cool Shore Excursions or on any other participating site.
Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard Cool Shore Excursions customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
Rewards are non-transferable and cannot be redeemed for cash.
If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

You can check your rewards balance in your account at any time, on Cool Shore Excursions or on any other participating site. You are responsible for ensuring that your rewards balance is correct.
We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.

Interpretation & Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions
For the purposes of these Terms and Conditions (please note: the following definitions shall have the same meaning regardless of whether they appear in singular or in plural):

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
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Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
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Orders (referred to as either “Order”, “Booking”, “Ticket” or “Reservation” in this Agreement) mean a request by You to purchase Goods or Services from Us.
Promotions refer to contests, sweepstakes, or other promotions offered through the Service.
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Terms and Conditions (also referred to as “Terms” and “Terms of use”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
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Website refers to Cool Shore Excursions, accessible from coolshoreexcursions.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods or Services

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Your Information
If You wish to place an Order for Goods or Services available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and if applicable, Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods or Services availability
Errors in the description or prices for Goods or Services
Errors in Your Order

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Availability, Errors, and Inaccuracies
We are constantly updating Our offerings of Goods or Services on the Service. The Goods or Services available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods or Services on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.

Payments
Payment can be made through various payment methods we have available, such as Visa, MasterCard, Discover, and American Express. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay of Your Order.

Promotions

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User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

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You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

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The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Cancellation Policies

Cool Shore Excursions uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

All Sales Final — If any Goods or Services are designated as ‘All Sales Final’ or with materially similar messaging (which includes but is not limited to all group bookings booked through our Group Bookings Department), it is non-refundable, and it will not be possible to change or cancel it after making a Booking for any reason.

Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact Cool Shore Excursions as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, Cool Shore Excursions will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, Cool Shore Excursions will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
- Credit card disputes filed for services delivered as described are contested with full documentation, including redemption records, and this agreement.
Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

Unsatisfactory Activity Experience
If you experience an issue of any sort with a Tour, Activity, or Excursion you have booked via Cool Shore Excursions, immediately bring this to the attention of the Tour, Activity, or Excursion’s operator. Make your concerns and complaints heard with the person in charge so that you may reach an agreeable solution immediately. Do not wait until you return from your vacation. If, for some reason, you feel a partial or full refund is merited, you must make this known on the same day of your Tour or Excursion.

Payment Dispute Policy

If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of Cool Shore Excursions, or their respective affiliates or subsidiaries. In no event shall Cool Shore Excursions be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

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