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Private 9/11 Memorial Tour with NYPD First Responder

13 Reviews 4.92 out of 5 stars Based on 13 traveler reviews collected by Cool Shore Excursions and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| New York City, USA
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from $499 per group (up to 12)

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Private 9/11 Memorial Tour with NYPD First Responder Image 1
The Collapse of 4 & 7 World Trade Center
Private 9/11 Memorial Tour with NYPD First Responder Image 3
September 11, 2001
South Tower Memorial Pool Ground Zero
Don't miss out!
On average, this is booked 14 (0) days in advance.
2 hours (approx.)
Mobile ticket
Offered in: English
and 1 more
Spanish

Overview

Experience Ground Zero through the eyes of a retired NYPD first responder who was there on September 11, 2001.

This private walking tour offers a personal and respectful perspective on one of New York City’s most significant days. Led by a retired NYPD officer and Ground Zero survivor, the experience shares firsthand stories, personal memories, and the realities faced by first responders during and after the attacks.
Your guide will share rare Ground Zero photographs while leading you through important locations around the World Trade Center site, including places many visitors overlook. Learn about the rescue and recovery efforts, the rebuilding of Lower Manhattan, and the lasting impact of 9/11.

The tour begins at St. Paul’s Chapel and continues through the 9/11 Memorial area, including the Survivor Tree, FDNY Ten House, and other meaningful sites connected to September 11th.

This is more than a sightseeing tour — it is a personal experience guided by someone who lived through it.

What's Included

  • Guide is Retired NYPD First Responder/ Ground Zero Survivor
  • Gratuities NOT Included and Always Appreciated
See 1 more

Meeting Location

Meeting point

124 Liberty Street
New York, NY 10006, USA

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Book Online

Our secure website provides real-time availability, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure Easy breezy Hassle‑free

St. Paul's Chapel

St. Paul’s Chapel opened in 1766 as an outreach center for Trinity Church’s expanding congregation. It was a “chapel-of-ease” for those who did not want to walk a few blocks south along unpaved streets to Trinity. A decade later, the Great Fire of 1776 destroyed the first Trinity Church, but St. Paul’s survived, thanks to a bucket brigade that ran from the Hudson River up to the chapel’s roof.Until the second Trinity Church was rebuilt in 1790, many, including George Washington, made St. Paul’s their spiritual home. On April 30, 1789, after Washington took the oath of office to become the first president of the United States, he made his way from Federal Hall on Wall Street to St. Paul’s Chapel, where he attended services. Saint Paul's played a pivotal role during 911 for housing first responders and a place of family's to search for their loved ones
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10 minutes Admission Ticket Free

The Oculus (pass by)

traverse the Oculus at Ground Zero former location of the World Trade Center Mall, one of the routes used by survivors to escape the collapsed buildings via the Subway. Listen to the stories of bravery and sacrifice to evacuate 100's of survivors trapped when the North Tower fell. Observe the hidden architectural details that memorialize the site's history most visitors miss.
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Brookfield Place (pass by)

Walk the steps of 911 Hero responders as they searched for survivors with the depths of the destroyed Westfield World Trade Center mall.
Read more

North Tower Pool

North & South Tower Memorial Pools: In January 2004, the design submitted by architect Michael Arad and landscape architect Peter Walker, Reflecting Absence, was chosen as the winning entry. Their design features twin waterfall pools surrounded by bronze parapets that list the names of the victims of the 9/11 attacks and the 1993 World Trade Center bombing. The pools are set within a plaza where more than 400 swamp white oak trees grow.
Read more

10 minutes Admission Ticket Free

South Tower Pool

The Oculus is the centerpiece of The World Trade Center Transportation Hub. After 12 years of construction and constant delays, it finally opened to the public on March 3, 2016. Designed by famed Spanish architect Santiago Calatrava, the $4 billion building exceeded the original estimate by 100%! In total, the WTC Oculus is 350 feet long and measures about 75,000 square feet of retail space. 180 Greenwich St, New York, NY 10006, USA
Read more

10 minutes Admission Ticket Free

124 Liberty St

We will end at FDNY Ladder 10 House
Read more

10 minutes Admission Ticket Free

Show 5 more stops

Additional Info

  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Private 9/11 Memorial Tour with NYPD First Responder?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-241402P15

Traveler Photos

Reviews

4.92
13 reviews

Average 4.92 out of 5 stars based on 13 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor

5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 star
0
Don't miss out!
On average, this is booked 14 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Shore Excursions customers.

Filter by:

Q: What is the cancellation policy for the Private 9/11 Memorial Tour with NYPD First Responder?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Guide is Retired NYPD First Responder/ Ground Zero Survivor.
The following is NOT included:
  • Gratuities NOT Included and Always Appreciated.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Private 9/11 Memorial Tour with NYPD First Responder is as follows:

  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Marine Corps Tour of Washington DC by Luxury Car will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Guide is Retired NYPD First Responder/ Ground Zero Survivor
  • Gratuities NOT Included and Always Appreciated

Additional Info

Activity name

  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller

Report Product Issue

Activity name