Playa del Carmen to Cozumel Xcaret Ferry Service with Open Ticket
Overview
What makes us unique?
The crossing from Playa del Carmen to Cozumel will be an incredible experience with our comfortable and new ferries. We offer you a professional crew that meets the highest standards. We offer hourly departures with a total of 15 schedules in Playa del Carmen and 14 schedules on the island of Cozumel. The operating hours are Playa del Carmen: From 8:30 am to 9:30 pm. Cozumel Island: From 7:30 am to 8:30 pm. Your ticket is an open ticket, meaning you can choose the best schedule for 6 months (subject to availability and redemption/operating conditions). We are pet friendly, so we have a special area for them. Area with anchors for wheelchairs and special areas and seats for people with different capacities. Pleasant ambient sound, air conditioning and for those who want to enjoy the view of the Caribbean Ocean, we have outdoor areas. An area for luggage storage is available. Your safety is very important to us, which is why travel insurance is included.
What's Included
- Travel insurance
- Get free access to the Scenic Tower of Cancun with your Round ticket at the Tourist Fare
- WiFi on board
- Area for pets.
- All Fees and Taxes
- Air-conditioned vehicle
- Luggage storage section.
- Ferry transfer service
- Restroom on board
- Special places for persons with disabilities and wheelchairs.
- Private transportation
- Inland transportation is not included
Meeting Location
Centro
77710 Playa del Carmen, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
77622
Centro, 77600 Cozumel, Q.R., Mexico
What To Expect
This is a ferry transfer from Playa del Carmen to the island of Cozumel. This is a comfortable trip in new ferries. Your ticket is an open ticket, so you can choose from 30 schedules. Departures are every hour, 15 in Playa del Carmen from 7:30 am to 9:30 pm and 15 in Cozumel from 6:30 am to 8:30 pm. You can be sure that you are traveling with a professional crew, top in service and for the important people we offer a pet area. We also have an area with anchors for wheelchairs and special areas and seats for people with different abilities. During the journey, you can listen to the surrounding sounds, refresh yourself in the air conditioning and enjoy the view in the outdoor areas. There is an area for luggage storage and because your safety is important to us, your ticket includes travel insurance.
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Preferential seats and designated spaces for persons with different capacities
- Special area for you and your pet to travel comfortably enjoying the journey
- In the event of a no-show, tickets are non-refundable but can be used on another day.
- Because your security is paramount, the name of the lead traveler on the voucher will be the one who can redeem the purchase.
- This tour/activity will have a maximum of 600 travelers
Frequently Asked Questions (8)
Q: Will I get seasick on Playa del Carmen to Cozumel Xcaret Ferry Service with Open Ticket?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-6140P45
Traveler Photos
Reviews
Average 4.68 out of 5 stars based on 106 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from Cool Shore Excursions customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Travel insurance.
- Get free access to the Scenic Tower of Cancun with your Round ticket at the Tourist Fare.
- WiFi on board.
- Area for pets.
- All Fees and Taxes.
- Air-conditioned vehicle.
- Luggage storage section.
- Ferry transfer service.
- Restroom on board.
- Special places for persons with disabilities and wheelchairs.
- Private transportation.
- Inland transportation is not included.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Playa del Carmen to Cozumel Xcaret Ferry Service with Open Ticket is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Playa del Carmen to Cozumel Xcaret Ferry Service with Open Ticket will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Travel insurance
- Get free access to the Scenic Tower of Cancun with your Round ticket at the Tourist Fare
- WiFi on board
- Area for pets.
- All Fees and Taxes
- Air-conditioned vehicle
- Luggage storage section.
- Ferry transfer service
- Restroom on board
- Special places for persons with disabilities and wheelchairs.
- Private transportation
- Inland transportation is not included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Preferential seats and designated spaces for persons with different capacities
- Special area for you and your pet to travel comfortably enjoying the journey
- In the event of a no-show, tickets are non-refundable but can be used on another day.
- Because your security is paramount, the name of the lead traveler on the voucher will be the one who can redeem the purchase.
- This tour/activity will have a maximum of 600 travelers
