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Swim in 4 different Cenotes in Casa Tortuga Park

2 Reviews 3.00 out of 5 stars Based on 2 traveler reviews collected by Cool Shore Excursions and TripAdvisor | Playa del Carmen, Mexico
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from $54.50 per person

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Don't miss out!
On average, this is booked 25 (0) days in advance.
4 to 8 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English
and 1 more
Spanish
Instant confirmation

Overview

Cenotes Casa Tortuga is a Natural Park full of adventures, experiences, and unforgettable moments. On the guided tour you can discover mysteries of the ancestral caves, secrets of the Mayan jungle, and thousands of adventures in its crystal clear waters.

This park is formed by 4 Cenotes to enjoy, each with a unique experience that you don't want to miss

* Cenote Wisho
* Cenote Jaguar
* Cenote Tres Zapotes
* Cenote Tres Campanas
(The guide will give a brief explanation of the cenotes and you will have free time to enjoy each one on your own)

What's Included

  • Lunch (If option selected)
  • Life jacket
  • Visit 4 Cenotes
  • Tips
  • Additional Expenses
  • Locker
See 3 moreSee 4 more

Meeting and Pickup

Pickup point
Pickup details

Your Hotel information is very important, without it we can not provide pickup time.The pickup could be in the Hotel Lobby or near your Hotel, we provide this information depending on your Hotel, if you are staying in an Airbnb or similar we will provide you the nearest point.

OR
Meeting point

15 Av. Nte & Calle 2 Nte
Centro, 77710 Playa del Carmen, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Cenotes Casa Tortuga Tulum

In this Natural Park, you will find 4 Cenotes named:Campana: A semi-open cavern, where you will see stalagmites, stalactites and some ancient rock formations.Wisho: Immerse in this cavern and admire several fossils and see the place where bats liveJaguar: A semi-open cavern, here you must be a little reckless and dare to contemplate the majesty of the Jaguar inside, then you must go through a passage that leads us to a dry cavern where you can see the roots of the trees and some fossils, you will understand part of our Maya culture and the legacy that the Gods left for us to continue enjoying this paradise.3 Zapotes: This is a fully open type, over 100 meters long and incredibly clear water. Here you can launch yourself from a height of 3 meters to a depth of 8 meters. Be amazed by the jade green color and its crystal clear waters that allow you to distinguish the bottom of the cenotes. Countless fish, birds, and flora adorn the surroundings of this cenote.
Read more

8 hours Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • You can bring your own snorkeling mask
  • Please be aware if you are staying at an Airbnb or similar you will be given a meeting point in the nearest hotel from your location.
  • Please contact us with the best schedule for you in order to book your tour correctly
  • Suitable for all physical fitness levels
  • This tour/activity will have a maximum of 45 travelers

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Swim in 4 different Cenotes in Casa Tortuga Park?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-30922P60

Traveler Photos

Reviews

3.00
2 reviews

Average 3.00 out of 5 stars based on 2 traveler reviews collected by Cool Shore Excursions and partner sites such as Cool Destinations and TripAdvisor

5 stars
0
4 stars
1
3 stars
0
2 stars
1
1 star
0
Don't miss out!
On average, this is booked 25 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Shore Excursions customers.

Filter by:

Q: What is the cancellation policy for the Swim in 4 different Cenotes in Casa Tortuga Park?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch (If option selected).
  • Life jacket.
  • Visit 4 Cenotes.
  • A/C vehicle.
  • Driver.
  • Pickup at the Hotel.
The following is NOT included:
  • Tips.
  • Additional Expenses.
  • Locker.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Swim in 4 different Cenotes in Casa Tortuga Park is as follows:

  • You can bring your own snorkeling mask
  • Please be aware if you are staying at an Airbnb or similar you will be given a meeting point in the nearest hotel from your location.
  • Please contact us with the best schedule for you in order to book your tour correctly
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Swim in 4 different Cenotes in Casa Tortuga Park will be included in your confirmation email from Cool Shore Excursions. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Lunch (If option selected)
  • Life jacket
  • Visit 4 Cenotes
  • A/C vehicle
  • Driver
  • Pickup at the Hotel
  • Tips
  • Additional Expenses
  • Locker

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • You can bring your own snorkeling mask
  • Please be aware if you are staying at an Airbnb or similar you will be given a meeting point in the nearest hotel from your location.
  • Please contact us with the best schedule for you in order to book your tour correctly
  • Suitable for all physical fitness levels
  • This tour/activity will have a maximum of 45 travelers

Report Product Issue

Activity name