Phu Quoc Island Vietnam Shore Excursions & Cruise Port Schedule

Q: Why book shore excursions with Cool Shore Excursions instead of my cruise line?

You often pay less than for a similar tour through the ship, and you choose from every tour in port instead of the ship’s shortlist. You keep the same peace of mind: Guaranteed Return to Ship, free cancellation on most tours and help 24/7.

Q: How do I find shore excursions that fit my cruise?

Pick your cruise line, ship and sail date in the cruise finder. Your cruise page shows every day of your trip, the hours your ship is in Phu Quoc Island Vietnam, and the tours for that day: close to port, quick tours and visitor favorites.

Q: Can I book for a group, children or someone with limited mobility?

Yes. Groups can book online, up to each tour’s limit. For groups of 10 or more, call us and our group bookings team will help. Each tour page lists its age limits, child prices and accessibility details. If you need to check something specific, call us before you book.

Q: Do I earn rewards on shore excursions?

Yes. Shore excursions earn rewards like every booking you make directly with Cool Shore Excursions, and you can spend them on your next trip. See how rewards work.

Q: What does Guaranteed Return to Ship mean?

Book a tour that ends at least an hour before all-aboard. If a delay on that tour ever makes you miss your ship, Cool Shore Excursions pays to get you to the ship’s next port of call, including a hotel if you need one.

Q: How much time should I leave before all-aboard?

Pick a tour that ends at least an hour before all-aboard (all-aboard is usually 30 to 60 minutes before your ship sails). Your cruise page shows the hours your ship is in Phu Quoc Island Vietnam, and each tour page shows how long the tour lasts. Booking two tours on the same day? Leave at least an hour between them. Book this way and our Guaranteed Return to Ship has you covered.

Q: What if my ship arrives late or its hours in port change?

Change your tour yourself under Bookings in your account, or call us any time. We’ll move you to a time that fits your new hours, and if none does, you get a full refund, except on bookings marked All Sales Final.

Q: What if my ship skips Phu Quoc Island Vietnam?

If your cruise line cancels the stop in Phu Quoc Island Vietnam, for weather or a change of itinerary, you get a full refund with no fees or, if you prefer, the same amount toward an excursion at another port of call. Bookings marked All Sales Final are not refunded.

Q: Where do I meet my tour?

Most tours start within walking distance of the cruise piers. The exact meeting point is in your booking confirmation.

Q: What should I bring ashore?

Your cruise card and a photo ID: you need both to get back on board. Bring your booking confirmation (on your phone is fine), comfortable shoes, sunscreen, a hat and a little cash for tips.

cool shore excursions^®

Port schedule

4.9 Excellent

Lower prices than the cruise line

Guaranteed return to ship

Earn rewards

Free cancellation

Top-rated Phu Quoc Island Vietnam shore excursions

OnBird - PRIVATE ADVENTURE SNORKELING - explore Half-moon reef & Coral Mountain

Phu Quoc, Vietnam

5.0 (114)

OnBird - PRIVATE ADVENTURE SNORKELING - explore Half-moon reef & Coral Mountain

1. Professional & Environmental-friendly SNORKELING 2. High safety and Risk-avoidance management 3. Genuine & Professional Snorkeling 4. PRIVATE SPEEDBOAT FOR YOUR GROUP 5. Underwater Guide...

5 to 7 hours Hotel pickup offered Free Cancellation

5.0 (114)

from
$56

Land Tour 2: Discover the North - Kayaking & Starfish beach Phu Quoc (Not Lunch)

Phu Quoc, Vietnam

4.8 (300)

Land Tour 2: Discover the North - Kayaking & Starfish beach Phu Quoc (Not Lunch)

● 8:15 - 8:30: Pick up from John's Tours office or at the lobby of your hotel in the center of Duong Dong town (from...

7 hours Hotel pickup offered Free Cancellation

4.8 (300)

from
$44

Land 4: Sightseeing to the South of Phu Quoc

Phu Quoc, Vietnam

4.9 (241)

Land 4: Sightseeing to the South of Phu Quoc

Visit all the highlight points in Southern Phu Quoc with John's Tours by convenient shuttle services pick up from hotel and enthusiastic guides. ITINERARY: -...

8 hours Hotel pickup offered Free Cancellation

4.9 (241)

from
$67

View all excursions

Phu Quoc Island Vietnam Cruise Port Schedule

Phu Quoc Island Vietnam cruise port schedule through February 2028.

Day	Ship	Cruise	Arrival	Departure	Passengers
Monday Apr 12, 2027	Crystal Serenity	13 Night Koh Kut-Kood Island Thailand, Phu Quoc Island Vietnam, Saigon, Bandar Seri Begawan, Kota Kinabalu, Boracay Island Philippines & Manila Cruise	8:00 AM	6:00 PM	694
Friday Jan 21, 2028	ms Europa	14 Night Sihanoukville, Phu Quoc Island Vietnam, Saigon, Da Nang & Halong Bay Cruise	7:00 AM	6:00 PM	408
Thursday Feb 24, 2028	MSC Explora 3	6 Night Saigon, Phu Quoc Island Vietnam & Sihanoukville Cruise	9:00 AM	7:00 PM	926

Frequently Asked Questions

Why book shore excursions with Cool Shore Excursions instead of my cruise line?

How do I find shore excursions that fit my cruise?

Can I book for a group, children or someone with limited mobility?

Do I earn rewards on shore excursions?

What does Guaranteed Return to Ship mean?

How much time should I leave before all-aboard?

What if my ship arrives late or its hours in port change?

What if my ship skips Phu Quoc Island Vietnam?

Where do I meet my tour?

What should I bring ashore?

Who do I contact if something goes wrong on the day?

Can I cancel my shore excursion?

What if my tour is canceled because of the weather?

Can I change my shore excursion after booking?

Is Cool Shore Excursions legit?

Yes, Cool Shore Excursions is a legit business. We are a registered travel and excursion booking platform based in Florida, serving customers worldwide. We hold active licenses with the Florida Department of Agriculture & Consumer Services and maintain strong customer ratings across major review platforms.

On Trustpilot, we maintain a high rating, with users frequently praising our guides’ professionalism, the quality of our local tours, and our customer support. We are officially registered with the Better Business Bureau (BBB) as a professionally licensed travel agency with an A+ rating. In addition to stellar Trustpilot & BBB ratings, we feature tour reviews collected by Cool Shore Excursions and partner sites such as Viator and TripAdvisor

Phu Quoc Island Vietnam shore excursion reviews

View traveler photos & reviews

Discover Phu Quoc Island Vietnam

Cool Rewards

Cool Rewards is a loyalty program operated by Cool Shore Excursions. Rewards may be earned by any eligible person holding a Cool Shore Excursions account, subject to the Cool Shore Excursions customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

Rewards can be earned by making bookings on Cool Shore Excursions or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

To redeem rewards, you must be logged into your Cool Shore Excursions account. You can redeem them on Cool Shore Excursions or on any other participating site.
Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard Cool Shore Excursions customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
Rewards are non-transferable and cannot be redeemed for cash.
If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

You can check your rewards balance in your account at any time, on Cool Shore Excursions or on any other participating site. You are responsible for ensuring that your rewards balance is correct.
We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.

Interpretation & Definitions

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Cancellation Policies

Cool Shore Excursions uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

All Sales Final — If any Goods or Services are designated as ‘All Sales Final’ or with materially similar messaging (which includes but is not limited to all group bookings booked through our Group Bookings Department), it is non-refundable, and it will not be possible to change or cancel it after making a Booking for any reason.

Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact Cool Shore Excursions as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, Cool Shore Excursions will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, Cool Shore Excursions will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
- Credit card disputes filed for services delivered as described are contested with full documentation, including redemption records, and this agreement.
Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

Unsatisfactory Activity Experience
If you experience an issue of any sort with a Tour, Activity, or Excursion you have booked via Cool Shore Excursions, immediately bring this to the attention of the Tour, Activity, or Excursion’s operator. Make your concerns and complaints heard with the person in charge so that you may reach an agreeable solution immediately. Do not wait until you return from your vacation. If, for some reason, you feel a partial or full refund is merited, you must make this known on the same day of your Tour or Excursion.

Payment Dispute Policy

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To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of Cool Shore Excursions, or their respective affiliates or subsidiaries. In no event shall Cool Shore Excursions be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

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Severability and Waiver

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If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
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Translation Interpretation

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Save up to 40% on top-ratedPhu Quoc Island Vietnam shore excursions

OnBird - PRIVATE ADVENTURE SNORKELING - explore Half-moon reef & Coral Mountain

Land Tour 2: Discover the North - Kayaking & Starfish beach Phu Quoc (Not Lunch)

Land 4: Sightseeing to the South of Phu Quoc

Phu Quoc Island Vietnam Cruise Port Schedule

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